Marketing Development Representative

Marketing Development Representatives (MDRs) are crucial team members who identify and connect with inbound prospective customers on the impact ServiceTitan can bring to their business. A successful MDR drives the initial sales process by qualifying leads, conducting detailed discovery, and setting up the Account Executive for success. Why You'll Love This Role: Career Foundation: You will be given extensive coaching and development from managers, enablement coaches, and various teams to ensure you are set up for a successful, long-term career in Sales. Culture of Excellence: Join a team motivated to be the best every day by continuously applying feedback and best practices. Direct Impact: You lead the charge in transforming an industry and shaping your future career by being the initial voice of ServiceTitan. What You'll Do (Responsibilities): Your primary focus is building a robust sales pipeline and converting marketing-generated opportunities into qualified meetings. Pipeline Generation: Build a strong pipeline of prospective customers by sourcing potential leads and converting inbound opportunities efficiently. Strategic Engagement: Implement creative ways to engage and build rapport to maintain and progress your book of prospects. Meeting Conversion: Successfully book product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives to secure the partnership. Value Communication: Clearly articulate the product's value and areas of opportunity to prospects via phone and/or e-mail. Goal Achievement: Achieve and exceed daily KPIs and monthly quota for qualified meetings and pipeline generation. What You'll Bring (Qualifications): We are looking for ambitious, adaptable team players ready to take the first critical step in a professional sales career. Communication: Exceptional verbal and written communication skills to effectively manage a high volume of daily phone and e-mail contacts. Ambition: You recognize every day is a new opportunity for you to be better than yesterday, demonstrating genuine self-motivation. Coachability: An intense appetite to seek and, most importantly, adapt feedback that is given to drive continuous improvement. Teamwork: A strong team player mentality demonstrated by effectively collaborating and being a positive influence on colleagues. Adaptability: The ability to be adaptable and think outside the box to proactively address potential roadblocks and/or issues. Our Investment in Your Success: We invest heavily in our people to ensure you are set up for a successful, long-term sales career. Fast Track Your Sales Career: You will have the opportunity to learn directly from experienced sales leaders. We provide the resources and opportunity; your proactive approach will pave the way for advancement into roles like Account Executive, Sales Manager, or Customer Success based on your interest. High Earning Potential: Your hard work is directly rewarded with a competitive compensation plan and high earning potential . Structured 2-Month Enablement Program: Comprehensive new hire orientation. In-depth training on the trades industry, customer personas, and our Ideal Client Profiles (ICP). Master our Tech Stack: Dedicated training on Salesforce, Salesloft, Gong, and ChiliPiper. Personalized Development: Benefit from one-on-one call review coaching sessions, interactive role-playing, and hands-on learning with your Manager. Hybrid Schedule: Our policy states that if you are within ~40 miles of a Hub office, you will be required to go to the office 1-2 days a week. A Note on the Application & Hiring Process: When you submit your application for the Marketing Development Representative (MDR) position, your candidacy will be considered for all available MDR opportunities across our entire organization, which includes ServiceTitan and its key subsidiaries: Aspire, FieldRoutes, and Convex. Our dedicated recruiting team operates centrally ... (truncated, view full listing at source)