Enterprise Account Executive, Norwegian speaker

Job Description Enterprise Account Executive — Norway Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We’re seeking a high-performing Enterprise Account Executive to accelerate Zendesk’s enterprise growth with Norwegian companies (1,500 employees in various industries). In this role, you’ll drive new logo acquisition and expand high-value relationships, shaping and winning strategic, multi-year cloud CX and AI transformation opportunities. By deeply partnering with C-level and executive teams, you’ll position Zendesk’s full suite of AI-powered solutions, AI Agent, Copilot, QA, CCaaS, as essential catalysts for business impact, efficiency, and experience innovation at scale. Fluency in Norwegian and English is ideal for this role OR Fluency in Danish but must have experience working in the Norwegian market What you’ll be doing Build and execute strategic account plans to penetrate the Norwegian enterprise sector, targeting large organizations for net-new wins and major expansion opportunities. Lead complex, multi-threaded enterprise sales cycles, managing stakeholder engagement across business, IT, operations, procurement, and executive leadership. Expand existing enterprise customers through adoption of Zendesk’s AI platform (AI Agent, Copilot, QA, CCaaS) as part of broader, multi-year CX transformation programs. Engage and influence C-level executives and economic buyers, leading CX strategy conversations, establishing Zendesk as a trusted advisor, and aligning solutions to enterprise priorities and outcomes. Demonstrate strong AI fluency, expertly articulating how AI, automation, and intelligent workflows transform service at enterprise scale. Leverage AI sales tools for account research, stakeholder mapping, forecasting, and productivity, setting the standard for modern enterprise selling. Build compelling executive business cases and ROI models based on customer-defined success metrics and transformation goals. Collaborate internally (Solution Consulting, Customer Success, Professional Services, BDR/SDR) and with Partner ecosystem to deliver an integrated, customer-centric sales motion. Maintain disciplined pipeline management and accurate forecasting, ensuring visibility across complex, long-cycle enterprise deals. Travel regularly to Norway to meet with customers and prospects in person; the ability and willingness to travel for onsite meetings and relationship-building is essential for success in this role. What you bring to the role Multi years of enterprise SaaS sales experience, consistently meeting or exceeding quota in new logo acquisition and large account expansion. Proven experience driving multi-stakeholder, high-value, long-cycle enterprise sales processes, including closing complex deals and navigating buying committees. Fluency in Norwegian and English, with the executive presence and communication skills to engage boardroom- and C-level decision makers. Strong understanding of AI and automation strategy for large enterprises, with the ability to credibly translate technology into measurable business impact. Hands-on experience using AI-powered sales tools and CRM (Salesforce preferred) to improve forecasting, execution, and sales productivity. Demonstrated ability to build, present, and defend executive-level business cases and ROI models. Track record of collaborating cross-functionally and influencing outcomes in matrixed and partner-led enterprise sales environments. Self-driven, empathetic, strategically curious, and results-obsessed—comfortable thriving in complex, fast-changing environments. Willingness and ability to travel throughout Norway for direct customer engagement and relationship-building. Experience selling CX, ... (truncated, view full listing at source)