Program Manager, Revenue Enablement

Program Manager, Revenue Enablement 🚀 JOIN THE FUTURE OF COMMERCE WITH WHATNOT! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values https://www.whatnot.com/careers and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces https://a16z.com/marketplace-100/ and were recently named the #1 Best Startup Employer in America http://google.com/search?q=%231+forbes+startup+employer&oq=%231+forbes+startup+employer&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIGCAEQRRg9MgYIAhBFGD0yBggDEEUYQDIGCAQQRRhAMgYIBRBFGEDSAQg1NzM0ajBqMagCALACAA&sourceid=chrome&ie=UTF-8 by Forbes. Check out the latest Whatnot updates on our news https://blog.teamwhatnot.com/ and engineering blogs https://medium.com/whatnot-engineering and join us as we enable anyone to turn their passion into a business and bring people together through commerce. 💻 ROLE As the Program Manager, Revenue Enablement, you’ll play a pivotal role in enhancing the performance and efficiency of our revenue generating teams across Sales and Account Management with a strong emphasis on Sales. You will design, implement, and manage trainings and playbooks that empower our teams with the knowledge, tools, and strategies necessary to drive growth and deliver exceptional experiences for sellers on Whatnot. - Support the enablement and overall success of our revenue generating teams in partnership with leadership - Develop, own, and continuously maintain sales playbooks that reflect current go-to-market strategy, product positioning, and deal execution—including structured deal frameworks for mid-market and enterprise segments - Leverage sales technology platforms to build scalable enablement infrastructure—including Gong for call coaching and performance insights, Salesforce for pipeline visibility and reporting, and Salesloft for sequencing and outreach optimization; identify tooling gaps and recommend improvements - Serve as a key liaison between revenue teams, sales operations, marketing, and product—translating field needs into enablement priorities, ensuring sellers have up-to-date messaging and product knowledge, and creating feedback loops that keep content relevant and actionable - Administer and optimize a Learning Management System (LMS) such as WorkRamp to house, deliver, and track enablement programs; ensure content is organized, accessible, and measurable across the team - Create, deliver, and continuously improve onboarding programs for new hires to accelerate their time to productivity - Analyze enablement program effectiveness through KPIs and feedback, making data-driven adjustments to continuously improve outcomes - Use performance data to identify knowledge or skill gaps across the account management team Team members in this role are required to be within commuting distance of our New York City, NY, Los Angeles, CA, San Francisco, CA or London, UK hubs. 👋 YOU Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here. As our next Enablement Program Manager, you should bring 6+ years of experience in sales, ideally with both enablement and quota-carrying experience within a high-growth technology environment. - Strong understanding of the account management and sales environment including methodologies, processes, and CRM platforms - Specific knowledge of Salesforce, Salesloft, and other related tool ... (truncated, view full listing at source)