Manager, Sales Development

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. This is a hybrid role and will be expected to work out of the Boston, MA office at least 3 days per week. Manager, Sales Development The Manager, Sales Development will lead a team of Sales Development Representatives responsible for generating pipeline for Tines’s sales organization. This leader will partner closely with regional Sales and Marketing leadership to drive inbound lead conversion, execute outbound prospecting programs, and build a high-performing SDR team. What you will be doing: Team Leadership: Lead and inspire a team of Sales Development Representatives (SDRs) to achieve and exceed targets in a phone-first prospecting environment. Provide mentorship, guidance, and professional development opportunities for team members. Sales Development Strategy: Execute regional sales development programs aligned with pipeline generation goals working closely with sales leadership, marketing leadership and our Revenue programs function Collaborate with cross-functional teams to ensure seamless coordination between sales development and other departments. Process Optimization: Continuously improve SDR processes including lead follow-up, prospecting workflows, and outreach effectiveness. Implement best practices to maximize lead conversion rates and contribute to revenue growth. Performance Metrics: Own team pipeline creation targets and drive consistent performance against monthly and quarterly goals. Track and manage performance against key metrics including meetings booked, opportunities created, and pipeline generated. Collaboration: Foster a collaborative culture within the sales development team and across departments. Partner closely with regional sales leaders, AEs, and marketing to align SDR activity with territory priorities and pipeline programs. Training and Development: Coach SDRs on prospecting, qualification, and discovery to improve pipeline conversion. Stay informed about industry trends and provide ongoing education to team members. Develop SDR talent for progression into future Account Executive and revenue roles within the organization. Qualifications 5+ years of experience in SaaS sales, sales development, or sales leadership roles Proven experience in sales development, with a track record of success in a managerial role being nice to have Demonstrated track record of driving pipeline generation Experience supporting an enterprise sales motion and working closely with Account Executives and regional sales leadership Strong coaching and leadership skills with the ability to build accountability and performance within a team Analytical mindset with experience managing performance through metrics and data Additional skills Experience selling or supporting technical products to technical buyers (e.g., security, infrastructure, IT, or engineering leaders) Prior experience as a top-performing AE or SDR is strongly preferred Experience operatin ... (truncated, view full listing at source)