Workplace Specialist

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the Role At Justworks, the Workplace team creates environments where employees thrive. As a Workplace Specialist, you will play a key role in delivering a seamless, engaging, and high-performing workplace experience in our Phoenix office. This role blends workplace operations, employee experience, and cross-functional partnership. You will be responsible for ensuring the office runs smoothly day-to-day while also contributing to initiatives that enhance how our people connect, collaborate, and do their best work. What You’ll Do Workplace Operations Experience Own and continuously improve day-to-day operations, ensuring a smooth, welcoming, and high-quality workplace experience Serve as a primary point of contact for employees, addressing workplace needs and fostering a positive environment Plan and execute in-office experiences including team events, All Hands, and employee activations Vendor Facilities Management Manage vendor relationships and ensure consistent service quality across the office Maintain workplace standards, including safety, compliance, and operational readiness Workplace Systems Processes Manage and triage workplace requests through ticketing systems (e.g., Jira), ensuring timely and high-quality resolution Identify opportunities to improve workplace processes and contribute to the development of scalable solutions Workplace Technology Support Provide basic on-site support for workplace technology and coordinate with IT and network teams to resolve issues efficiently Cross-Functional Partnership Act as a liaison between the Phoenix office and NYC HQ to ensure alignment on workplace initiatives and standards Partner closely with People, IT, Legal, and other business teams to support employee and operational needs Employee Experience Onboarding Support onboarding by ensuring new hires have a seamless in-office experience, including access, orientation, and workspace readiness Partner with People teams to support employee-related needs and escalate issues when appropriate What Makes You Successful You build strong relationships and approach challenges with a solutions-oriented mindset You demonstrate strong attention to detail and operational excellence You take initiative and proactively identify opportunities for improvement You communicate clearly and effectively across teams You bring a strong foundation in workplace operations and employee experience How You Will Do Your Work As a Workplace Specialist, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies: Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening. Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation. Initiative and moti ... (truncated, view full listing at source)