Product Manager - Vault Payments

Product Manager - Vault Payments Thought Machine’s mission is bold – to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world’s most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe’s fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. The Vault Payments team at Thought Machine is responsible for shaping and delivering the product strategy to enable Thought Machine to better serve banks currently facing challenges with legacy and siloed payment systems. Our vision is to revolutionise the way that financial institutions process payments by challenging assumptions and building a world-class universal payment engine, Thought Machine’s second product - Vault Payments. You’ll be joining at a pivotal moment as Vault Payments has gone live with its first clients, and we’re shaping the next phase of its evolution. The ideal candidate is a self-starter with strong commercial instincts, capable of thinking strategically and acting decisively to drive the product forward. You’ll own the roadmap and delivery of products and applications in the Vault Payments portfolio, and work closely with Go-to-Market and Engineering leadership to drive revenue and product delivery. You will work cross-functionally with partnerships, compliance, legal, and partner product teams to build key use cases to delight our clients. This role is suited to someone who can wear many hats. You will primarily be responsible for defining, building, and delivering products working in lockstep with the Vault Payments engineering team, however you will also be expected to support our GTM and marketing teams to build lead generation campaigns, join client calls and help pitch and sell existing and future products, work with sales engineers to define compelling demos, and managing key product partnerships to augment the product offering. Duties - Support the roadmap: Work alongside an engineering team to contribute to the product strategy and roadmap, helping deliver high-quality products that support our clients’ ambitions. - Contribute to sales and marketing: Take an active role in pre-sales discussions and client engagements, representing Vault Payments in demonstrations, discovery sessions, and solution design. Collaborate with the sales and marketing teams to develop materials such as decks and demos, shape product messaging and campaigns, and ensure consistent alignment between product capabilities and market positioning. - Support client delivery: Work closely with the Client Services team, including forward-deployed engineers, to guide post-sales implementations. Ensure smooth delivery, effective alignment between client requirements and product capabilities, and a consistently high level of client satisfaction. Use the insights gained from these engagements to inform product direction, refine the roadmap, and identify opportunities for impro ... (truncated, view full listing at source)