Business Development Executive

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly Over $300 million raised in funding Over 2,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. WHAT WE ARE LOOKING FOR As a Business Development Executive you’ll be entrepreneurial, target oriented and passionate about helping small businesses. Working in a fast-paced, ever changing environment will excite you along with an interest in the fintech industry and all that we are doing to save small business owners time and money. You’ll be target focused and confident at handling objections to achieve your revenue goals. You’ll also have an excellent telephone manner, will be outgoing and thrive working in a close-knit team. You’ll possess excellent commercial awareness, constantly seeking new opportunities to generate revenue, and will be happy in a field sales role approaching prospects in person. Passion, drive and enthusiasm are a must. AS A BUSINESS DEVELOPMENT EXECUTIVE: You’ll be calling potential prospects that have enquired via social media and price comparison websites for our products You will walk these potential members through our products, signup process, answer their questions and use your persuasion skills to reassure them that we are the best and convert them into full fledged Tide Members! You’ll work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way. For this reason, you’ll need to be technically minded You’ll work cross-functionally with other departments to understand upcoming product launches and ensure that you can pitch these to our members You’ll get to know these leads/prospective members, and how their businesses plan to operate and will recommend relevant products and services to help them thrive. You’ll be entirely comfortable with cold calls, cold emails and cold outreach, and will not need extensive coaching on this You’ll spend time coaching them through the setup process, and will support wherever needed; giving them a 5 star service as you welcome them to Tide WHAT MAKES YOU A GREAT FIT: Are passionate, driven, have a can do attitude and positive! You have excellent written and spoken English language skills You have previous customer service or telesales experience, specifically in POS device sales You’re focused on revenue and can up-sell to our prospective members You’re target driven You are comfortable with constant change and switching of priorities You love to troubleshoot and have a member first mentality You’re able to articulate the onboarding requirements depending on the nature of the business efficiently and within a limited time frame You’re a team player and can complete ad-hoc tasks to help the KYC Analyst Team on occasions You will be incredibly self-motivated and conscientious, wanting to make a real difference to the business You have the ability to be able to listen, learn and adapt to feedback You may ... (truncated, view full listing at source)