IT Workplace Application Engineer A3

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly Over $300 million raised in funding Over 2,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE TEAM: The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment. The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions ABOUT THE ROLE: As a IT Workplace Technology Engineer, you will own and evolve our global endpoint and workplace technology ecosystem.This role focuses on delivering a secure, scalable and seamless employee experience by leading the design,deployment and optimization of device management solutions,collaboration platforms and security-integrated tooling.You’ll work at the intersection of IT,Security and Employee experience - ensuring that our digital workplace is secure,efficient, and aligned with Zero Trust principles. Key Responsibilities: Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments. Manage and enhance enterprise collaboration and productivity tools including Google Workspace,Slack Atlassian suite. Implement and maintain endpoint security controls such as Device Trust, Network Trust, DLP, CASB, and Secure Web Gateways (SWGs) in close partnership with the InfoSec team. Own and evolve the corporate wireless network stack, including design, configuration, and optimization of office Wi-Fi environments Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) tools. Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context-aware access controls. Define standards and drive consistency in device provisioning, compliance, patching, and user onboarding/offboarding. Act as technical lead for workplace IT projects, mentoring team members and serving as the final escalation point for complex endpoint issues. What Makes You a Great Fit ? Bring 5+ years of experience in workplace IT, MDM and Application administration, and SaaS tooling, with 2+ years in a technical leadership or lead engineer role. Have deep, hands-on expertise in Google Workspace ... (truncated, view full listing at source)