IT Workplace Technology Engineer

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly Over $300 million raised in funding Over 2,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE TEAM: The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment. The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions ABOUT THE ROLE: As an IT Workplace Technology Engineer, you will own and evolve our global endpoint, workplace, and corporate network technology ecosystem. This role focuses on delivering a secure, scalable, and seamless employee experience by leading the design, deployment, and optimization of device management, collaboration platforms, endpoint security, and corporate networking.You will work at the intersection of IT, Security, Networking, and Employee Experience, ensuring our digital workplace aligns with Zero Trust principles and modern cloud-first architectures. Key Responsibilities: Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments. Own and evolve the corporate network engineering stack, including wired and wireless networks across global office locations. Design, deploy, and operate cloud-managed networking solutions such as Cisco Meraki and Juniper Mist, covering access points, switches, firewalls, and SD-WAN. Architect and maintain secure office networking (VLANs, routing, switching, QoS, VPNs, and high-availability designs). Partner closely with Information Security to implement Zero Trust controls, including Device Trust, Network Trust, NAC, ZTNA, secure Wi-Fi (802.1X), DLP, CASB, and Secure Web Gateways (SWGs). Lead office network lifecycle management including new office builds, expansions, refreshes, and decommissioning. Monitor, analyze, and optimize network and endpoint performance using telemetry and analytics from Meraki, Mist, and endpoint management platforms. Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) to scale device, network, and policy management. Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context ... (truncated, view full listing at source)