Special Projects Lead

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly Over $300 million raised in funding Over 2,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE ROLE As a Special Projects Lead , you will act as a strategic execution partner to the SVP of Marketing and Leadership, driving cross-functional priorities, high-impact programs, and leadership initiatives. This role sits at the intersection of strategy, execution, and performance visibility, ensuring leadership priorities are translated into measurable outcomes across the organization. This is a high-visibility, high-ownership role requiring strong problem-solving, exceptional communication, and the ability to operate with ambiguity in a fast-paced environment. You will: Own and drive leadership-level strategic initiatives across functions (Marketing, Sales, Partnerships, Growth, Ops, etc.) Act as a strategic partner to leadership, driving visibility on business performance across teams. Own end-to-end reporting, dashboards, and KPI tracking frameworks across revenue and growth channels. Translate strategic goals into clear roadmaps, milestones, and success metrics. Drive weekly/monthly business reviews (WBR/QBR) with clear insights, risks, and actionables. Track execution rigorously and flag risks, dependencies, and bottlenecks early. Prepare high-quality briefs, dashboards, and narratives for leadership and key stakeholder forums. Establish and run operating cadences (OKRs, QBRs, leadership reviews). Drive alignment across teams on targets, performance tracking, and key initiatives. Improve operational efficiency through structured processes and reporting frameworks. Identify systemic issues, analyze data, and recommend actionable solutions. WHAT WE ARE LOOKING FOR: Must have 10-15 years of experience in Program Management, Strategy, Business Operations, Revenue or Marketing Ops, or similar roles. Must have proven experience driving complex, cross-functional initiatives in fast-paced environments. Must have strong stakeholder management experience, including working closely with senior leadership (VP/SVP/Founders’ Office). Proven track record of building and owning dashboards, reporting frameworks, and KPI tracking for leadership. Strong structured thinking with the ability to synthesize complex data into clear insights and narratives. Hands-on experience with Excel/Google Sheets; working knowledge of SQL, Tableau, or Power BI is a plus. Experience driving business review cadences such as WBRs and QBRs. High ownership mindset with the ability to operate independently under ambiguity. Ability to influence stakeholders without direct authority and drive cross-functional alignment. Experience in fintech, SaaS, B2B, or high-growth startup environments is preferred. MBA or equivalent strategic/analytical exposure. WHAT YOU’LL GET IN RETURN: Self Family Health Insurance Term Life Insurance OPD Benefits Mental wellbeing through Plumm ... (truncated, view full listing at source)