Advisory Solution Architect - Moveworks

ServiceNow
London,Posted 1 April 2026

Job Description

We are currently seeking an exceptional and motivated Solution Architect to join our dynamic presales team. As a Solution Architect, you will play a pivotal role in driving the growth and success of our organization by leveraging your technical expertise to enhance our business scalability. In this position, you will be a guiding technical force, equipped with a profound understanding of the Moveworks platform Your efforts will be directed towards spearheading impactful initiatives that drive growth across the business, while also identifying opportunities to disseminate your insights across the presales team. Your role will encompass crafting customized solutions, developing compelling proof-of-concepts, creating in-depth presentation materials, and leading cross-functional projects aimed at securing enterprise-level clients. If you possess a strong technical background, enjoy scaling impact through the enablement of others, and have a fervent enthusiasm for tackling our most ambitious strategic challenges, then this is a unique opportunity to be at the forefront of the Conversational AI landscape. What you’ll do: · Collaborate closely with the sales and presales engineering teams to provide unwavering support for strategic initiatives. · Leverage your technical expertise to build innovative solutions to solve our customers' business problems. · Collaborate directly with architects, developers, administrators, and other technical points of contacts at our customers to achieve a technical win. · Conduct interactive workshops with customers to identify existing issues and propose well-crafted solutions for future enhancements. · Lead the coordination of proof-of-concepts with strategic customers, ensuring precise identification of requirements and successful delivery on their success criteria. · Develop comprehensive materials that empower the presales team to operate more efficiently and effectively, fostering reusability and knowledge sharing. · Establish yourself as the go-to subject matter expert on a specific topic within the presales organization, driving knowledge and expertise to new heights. To be successful in this role you have:  Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals  Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills An intrinsic ability to understand and prioritize work. Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better. 57 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role. A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future. Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.  Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc. A good understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc. Intrinsically curious and passionate ... (truncated, view full listing at source)
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