Solutions Architect

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Solutions Architect - Delivery We are a diverse, highly skilled, and passionate team that values sharing and collaboration. We provide expert-level technical guidance to customers integrating our products into their application stacks. This means we are working with the latest innovations in technology, learning about them, and using our experience, considering how they are best used. Our engagement with customers starts with service onboarding, configuration migration, traffic go-live, and training. We also continue to work with customers as they get on board, helping integrate our services with their applications to ensure customers get the most out of Fastly. Our team comes from different backgrounds and locations. As we grow we look for people who can bring their own unique character and talent. We work flexibly, with a focus on delivering quality service to customers. Solutions Architects join our team with a wealth of experiences. Sharing their skills and wisdom, as well as learning from colleagues progressing towards technical, or leadership roles. What You'll Do Work with new customers to integrate Fastly into their systems during their on-boarding Design and build technical solutions on Fastly, using VCL / Go / Rust / Javascript Provide existing customers guidance on additional features and performance tuning. Write and present training materials to customers and internal teams Work with Sales Engineers to build Proof Of Concepts for prospective customers Be the Subject Matter Expert on the Fastly Delivery and Compute platform What We're Looking For Basic Qualifications: Proficiency in CDN and WAF technologies, including configuration, optimization, and troubleshooting. Expert knowledge of HTTP and web application implementation Troubleshooting supporting protocols (TCP/IP, UDP, DNS, TLS) Basic coding knowledge, including having built projects in one of Go, JavaScript, or Rust Experience as customer-facing technical consultant Experience with project management, including analyzing a project's requirements, designing and documenting a solution, and delivering that to successful completion Created training materials and mentored junior team members We’ll be super impressed if you have experience in any of these: Experience in additional programming languages Written and deployed automated testing, ideally on top of continuous integration / continuous deployment systems Worked with infrastructure automation/configuration management systems Work Hours: This position will require you to be available during core business hours. 9am-6pm IST Work Location(s) Travel Requirements: This position is open to the following preferred office locations: Pune, India Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. Salary: Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment wit ... (truncated, view full listing at source)