Director, Product Design

Director, Product Design Company & Culture Welldoc is at the forefront of digital health, driven by a powerful mission: empowering better cardiometabolic health through AI-powered, personalized digital tech, with a vision to be the leading advanced AI digital technology partner across the healthcare industry. We're a team passionate about leveraging cutting-edge science to improve lives, united by core values of collaborative innovation, accountability to excellence, customer focus, efficiency, and unwavering integrity, quality, and safety. At Welldoc, you'll thrive in a collaborative and innovative environment where your contributions directly impact our mission. Recognized as a Great Place to Work for the past four years and named to Modern Healthcare’s Best Places to Work 2025, as well as being an industry thought leader featured at SXSW and in the Wall Street Journal and Economist, we invite you to make a real difference in healthcare with us. Job Purpose We are seeking an experienced Director of Product Design with a strong background in digital health applications to lead the design vision and strategy for our healthcare-focused product portfolio. This role will oversee the creation of intuitive, accessible, and trustworthy user experiences for mobile apps (iOS and Android), web platforms, and emerging digital health interfaces. The ideal candidate is a visionary design leader with deep expertise in designing HIPAA-compliant, patient-centered digital health solutions that balance clinical accuracy, regulatory requirements, and exceptional user engagement. You will lead a talented design team and collaborate cross-functionally to deliver impactful products that improve health outcomes and user trust. Responsibilities Design Strategy & Vision : Define and drive the design vision for digital health products, ensuring alignment with the company’s mission to improve patient care, provider workflows, and health outcomes. Develop a cohesive design strategy that prioritizes user trust, accessibility (e.g., WCAG 2.1 compliance), and compliance with healthcare regulations (e.g., HIPAA, GDPR). Advocate for patient-centered and inclusive design principles, addressing diverse user needs (e.g., patients, caregivers, clinicians) and health literacy levels. Team Leadership & Mentorship : Lead and mentor a multidisciplinary design team, including UX/UI designers, researchers, and interaction designers, fostering a culture of empathy, innovation, and collaboration. Set clear objectives, provide constructive feedback, and support professional growth for team members. Recruit and retain top design talent with expertise in digital health or related fields. End-to-End Design Ownership : Oversee the design process for digital health apps, from user research and persona development to wireframing, prototyping, and high-fidelity UI design. Create and maintain scalable design systems and style guides tailored to healthcare applications, ensuring consistency across mobile (iOS SwiftUI, Android Material Design), web, and wearable interfaces. Design intuitive interfaces for complex healthcare workflows, such as telemedicine, patient monitoring, electronic health record (EHR) integration, or medication management. Healthcare-Specific Design : Conduct user research with patients, clinicians, and caregivers to understand unique needs, pain points, and health literacy challenges. Design for sensitive data handling, ensuring privacy, security, and trust are embedded in the user experience. Ensure compliance with healthcare regulations (e.g., HIPAA, FDA guidelines for Software as a Medical Device) and accessibility standards to support users with disabilities. Incorporate clinical accuracy and evidence-based design, collaborating with medical experts to validate content and workflows. Cross-Functional Collaboration : Partner with product managers, engineers, clinical advisors, and compliance teams to align design with technical fe ... (truncated, view full listing at source)