Sr. Market Intelligence Specialist

Title:  Sr. Market Intelligence Specialist Reports To: Director, Revenue Operations Location: India (Fully Remote)  Shift timings: 2PM -11PM IST About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, including agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Learn more about us on our YouTube Channel or Blog Posts Who You Are You are a research-driven analyst who operates at the intersection of data, markets, and strategy to contextualize internal performance, anticipate competitive shifts, and inform long-term strategic direction. You have strong quantitative intuition and are adept at interpreting metrics, benchmarks, and financial disclosures with a critical, analytical lens. You thrive in ambiguity and excel at extracting signals from large volumes of secondary research, including public company filings, analyst reports, investor research, and credible third-party data sources. You balance depth with velocity—knowing when to investigate further and when to synthesize decisively—and you provide a clear point of view rather than neutral summaries. You understand how to assess data quality, reconcile inconsistent definitions, and contextualize metrics instead of treating benchmarks as absolute truths. You have an executive mindset and research with decision-making in mind. You translate complex external information into high-signal, structured narratives that help senior leaders understand what is changing in the market, why it matters, and how it should influence interpretation of internal performance—clearly distinguishing what is strategically meaningful from what is noise. What You’ll Do:  You will be doing high-quality research and synthesis in close partnership with the Director of Revenue Operations, supporting leadership decision-making through rigorous external context and analysis. 1. Public Disclosures & Benchmarking Deconstruct External Metrics: Analyze public company filings (10-Ks, 10-Qs), investor presentations, and equity research to extract performance benchmarks relevant to HighLevel’s business model. You won’t just report these numbers—you will normalize them, accounting for differing methodologies, definitions, and reporting standards. Assess Data Integrity: Evaluate the quality and applicability of third-party data, clearly articulating assumptions, limitations, and confidence levels so leadership understands the strength of the signal behind each insight. Contextualize Performance: Bridge external peer data with internal KPIs, providing the “relative truth” that helps leadership determine whether observed performance is driven by c ... (truncated, view full listing at source)