Sr. Product Manager - Domains

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. About the team The Domains Team powers the foundation of every digital presence built on HighLevel. Our mission is to enable agencies and their clients to seamlessly purchase, connect, manage, and transfer domains with reliability, speed, and zero technical friction. We are building HighLevel into a full-fledged domain registrar. The Domains team owns the full domain lifecycle including: - Domain search, purchase, & provisioningDNS configuration management - Domain connection and verificationSecurity (SSL issuance, DNSSEC considerations, etc.) - Domain transfer in/out workflows - Cloudflare Registrar integration and future registrar expansions This team is critical for delivering a world-class publishing experience for Funnels, Websites, Memberships, and all customer-facing assets. About the role HighLevel is seeking a Senior Product Manager to lead our Domains product line, owning the strategy and execution behind domain purchasing, connection, DNS setup, and transfers. In this role, you will: - Enhance the domain purchasing experience as easy as top registrars - Develop automated DNS & SSL workflows for effortless setup - Improve domain reliability, uptime, and propagation speed - Create intuitive tools for agency-level domain management - Improve transfer workflows for users moving domains in or out of HighLevel You will work closely with engineering, infra/security, design, billing, and partnerships to deliver a best-in-class domain experience for agencies and SMBs. Your Responsibilities - Set the long-term vision for domain management, including search, purchase, DNS configuration, transfers, renewals, and security. - Build seamless workflows for searching, purchasing, and provisioning domains. - Work closely with registrar APIs (e.g., Cloudflare) to expand TLD support and reliability. - Develop automated DNS setup flows for funnels, websites, email sending, and other services. - Reduce failure points and eliminate manual DNS complexity for users. - Build frictionless processes for: Transferring domains from external registrars to HighLevelEnsure compliance with ICANN and registrar-level requirements. - Improve SSL issuance, DNS management flows, error handling, and system monitoring. - Conduct interviews, study support tickets, and analyze user behavior to identify friction points and opportunities. - Work closely with engineering, design, support, billing, legal, and partnerships teams to deliver high-quality features. - Write cle ... (truncated, view full listing at source)