Director of GTM Analytics & Applied AI

Director of GTM Analytics & Applied AI About Owner.com http://owner.com/ Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we are looking for you We're building the most data-driven GTM organization in SMB technology space, and we need a senior leader to run the analytics and applied AI function that powers it. At Owner, the Business Operations team doesn't just analyze the business. We build products and systems that drive it. Our GTM analytics team has already built ML-powered lead scoring that 2x'd our LTV:CAC ratio, automated account research that doubled rep output, and intelligent routing systems that optimize pipeline for hundreds of reps. And we're just getting started. Owner is also at an exciting inflection point: we're expanding into new product verticals and AI-led offerings, which means building entirely new GTM motions from scratch. This role will be at the center of defining those strategies and building the systems to optimize them. We're also using and adopting AI extensively throughout our analytics and solution-building pipeline. This role will be central to helping define and implement our applied AI strategy: building AI-powered GTM products, and establishing the structures for how the team uses AI to accelerate everything we do. As Director of GTM Analytics & Applied AI, you'll own the strategy, team, and execution for everything that makes our GTM machine smarter. You'll work directly with our CRO, CMO, and senior leadership to identify the highest-impact opportunities, then lead a team of ~6 analysts, data scientists, and AI specialists to build the solutions. This role is 100% remote and can be based anywhere in the United States or Canada. You should definitely apply if you... - Have felt torn about whether to pursue a business vs. technical/analytical career path. At Owner we believe these must merge, especially at the leadership level - Get more energy from building and shipping than from analyzing and presenting - Have managed a team and know the difference between delegating work and developing people - Are excited about applied AI: building AI-powered p ... (truncated, view full listing at source)