Database Support Engineer

A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO As Database Support Engineer, you’ll support various critical database platforms across Development, QA, UAT, and Production environments. The role partners closely with application teams, application support, and database engineers and operates within a Follow‑the‑Sun model to ensure availability, performance, and reliability of database services. Key responsibilities include: • Provide operational support for enterprise database platforms in both on-prem private cloud and public cloud • Monitor database health, capacity, performance, and availability, and respond to alerts, diagnose issues, and perform timely remediation • Perform routine maintenance activities (patching, upgrades, housekeeping etc) • Troubleshoot database‑related incidents and collaborate on root cause analysis • Work closely with application owners, application support teams, and DB Engineers • Provide guidance on database best practices and operational standards • Participate in cross‑team problem resolution and continuous improvement initiatives • Contribute to design, implementation and testing of automation and self service capabilities of DB platforms • Drive continuous improvement, identifying opportunities to reduce toil and increase platform efficiency. • Participate in a Follow‑the‑Sun operating model, including shift‑based coverage and handoffs WHAT’S REQUIRED • Bachelor’s degree in Computer Science, Engineering, or related technical field; advanced degree a plus. • 7+ years of experience in database administration and infrastructure engineering • Strong experience delivering services on multiple database technologies (e.g., SQL Server, PostgreSQL, MongoDB, Sybase etc.). • Strong knowledge about cloud‑based database services (eg AWS Aurora, RDS DB, EC2, EBS, S3 etc) • Hands-on expertise with scripting (eg PowerShell, Korn Shell, Python or equivalent) • Strong knowledge of observability tooling and operational monitoring design • Strong ability to troubleshoot under pressure and strong ownership and accountability mindset • Strong ability to work effectively across time zones and teams • Excellent communication skills and passion for building scalable, reliable, self service platforms WE TAKE CARE OF OUR PEOPLE We invest in our people, their careers, their health, and their well-being. When you work here, we provide: • Health care benefits • Maternity, Adoption related leave policies • Generous paternity and family care leave policies • Employee Assistance Program Mental wellness programs • Transportation support • Tuition assistance ABOUT POINT72 Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/