Senior Systems Engineer

Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com . How you can help make a better world of work As a key member of our Tech Engineering Support team, you'll help us mature and scale our technology ecosystem that supports our internal operations globally. You'll develop, implement, maintain, and administer our SaaS enterprise applications, systems and services—taking ownership of infrastructure reliability, security, and operational excellence. This is a hands-on role where you'll work on complex technical challenges, mentor team members, and drive improvements that directly impact how our Campers work every day. As part of this team of amazing humans, You will: Cloud: Manage and scale AWS infrastructure , including EC2, Route 53, and VPC, while specifically overseeing AppStream and Workspace environments for remote/specialised workloads. Infrastructure as Code (IaC): Drive automation using Terraform or CloudFormation to ensure reproducible and version-controlled environments. Identity Management: Act as the primary lead for Okta , designing complex Okta Workflows for automated provisioning and advanced SSO/SCIM integrations. Apple Device Management: Direct the management of the Apple fleet using JAMF , ensuring zero-touch deployment, security compliance, and seamless support. Enterprise AI Systems: Administer and support Enterprise AI platforms such as Glean, Claude, and Gemini , with a focus on access control, performance, and internal adoption. Network Infrastructure: Maintain and optimise corporate and remote office networking using Cisco Meraki . Automation Scripting: Develop sophisticated scripts in PowerShell or Python to eliminate manual tasks and streamline Tech Ops processes. Support Escalation: Provide L3 IT support for complex infrastructure issues, ensuring root-cause resolution for both on-site and remote staff. You have: Experience: 3+ years in a Senior Infrastructure or Systems Engineering role within a SaaS or cloud-native environment. AWS Experience: Deep hands-on experience with core AWS services and specific proficiency in AWS AppStream 2.0 and Amazon WorkSpaces . Identity Management: Proven track record with Okta administration and the ability to build and troubleshoot complex Okta Workflows . Apple Specialist: Expert-level knowledge of JAMF Pro for macOS management and Apple device support. Networking: Strong experience managing enterprise-grade Cisco Meraki environments. AI Familiarity: Experience (or a strong technical aptitude) in managing enterprise-grade AI tools (Glean, Claude, Gemini) and understanding their security/identity requirements. Scripting: Proficiency in PowerShell or Python for systems automation. Communication: Strong stakeholder engagement skills, with the ability to translate technical requirements into business outcomes. Knowledge of ITSM tools and platforms such as Jira Service Management Experience of modern workplace technologies such as Google Workspace, Slack, Atlassian Suite You are: Open-minded and excited to work with talented people, advise and teach others while learning from amazin ... (truncated, view full listing at source)