Senior Recruitment Operations Analyst

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly Over $300 million raised in funding Over 2,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE TEAM The Recruitment Operations (RecOps) team partners closely with Talent Acquisition to ensure hiring at Tide is efficient, scalable, and data-driven. We own and manage the TA systems ecosystem, design and continuously improve end-to-end recruitment processes, and enable recruiters to do their best work through strong tooling, clear workflows, and meaningful insights. The team works hand-in-hand with TA leaders to build hiring processes, develop reporting and analytics, drive recruiter learning and onboarding, and run key recruitment programs and initiatives. We also collaborate extensively with cross-functional partners including People Operations, People Partnering, Employer Branding, Finance, and Tech, acting as the central operational interface for TA across these forums. ABOUT THE ROLE As Senior Recruitment Operations Analyst you will: Act as a critical support function within the Recruitment Operations team, driving operational excellence across recruiting systems, processes, and projects Serve as the first point of contact for recruiter support, resolving system and process queries efficiently Manage and coordinate vendor relationships with recruiting system partners Support and coordinate recruitment-related projects and cross-functional initiatives Drive continuous improvement across recruiting processes and tools to improve efficiency and scalability Own basic data reporting and insights to support Talent Acquisition decision-making Train recruiters and stakeholders on recruiting systems and tools Maintain clear, up-to-date documentation to enable scalable and repeatable recruiting operations Collaborate effectively across teams in a fast-paced, evolving environment Thrive in ambiguity and take a proactive, organised approach to problem-solving WHAT WE ARE LOOKING FOR A detail-oriented individual with excellent communication and stakeholder management skills Experience with recruiting systems, Applicant Tracking Systems (ATS), assessment platforms Strong capability with Google Sheets for data handling, reporting, and analysis Prior exposure to recruitment operations, talent acquisition systems support, or process coordination Ability to work independently, manage multiple tasks, and adapt to changing priorities Experience training or guiding recruiters or cross-functional partners on systems and processes Comfortable working with ambiguous problems and partnering to define solutions Strong organisational skills with an analytical mindset Good to have: Prior experience in Recruitment WHAT YOU’LL GET IN RETURN Our location-specific employee benefits are designed to cater to the unique needs of Tideans: Competitive Compensation – Competitive salary Time Off – Generous annual leave on top of bank holidays Parental Leave – ... (truncated, view full listing at source)