Reporting & Distribution Services, Client Experience, Analyst

About this role Technology & Operations BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world’s capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Reporting & Regulatory Solutions (RRS) overview: Reporting & Regulatory Solutions (RRS), part of Tech & Ops Client Experience (CX). The RRS team provide a range of services, encompassing report design, preparation & distribution for BlackRock’s clients and regulators, new data and engineering solutions for reporting, and oversight & change management for complex regulations. As a global leader, BlackRock’s principles inform and drive our efforts. We operate our business with a fiduciary mindset, focused on putting our client’s interest first; We are passionate about our work and intensely focused on performing at the highest levels; We challenge ourselves and each other to collectively raise our game; And we focus on continuous innovation to bring the best of BlackRock to our clients. Roles & Responsibilities Deliver a superior client experience via front-line client service to clients and related third parties, including understanding clients reporting needs, fielding and responding to client queries and the creation of accurate and meaningful reports. Understand flow of client, market and fund information across BlackRock and external data providers Facilitate bespoke and standard report creation through analyzing and researching client, market and fund data and related information Oversee and ensure timely and accurate distribution of all deliverables, proactively communicating potential delays and restatements to the client Constantly evaluate systems, processes and procedures for inefficiencies and make recommendations on improvement Support various projects, including automation/standardization efforts and the evolution of standard deliverables. Leveraging some of the language i.e., VBA, SQL, Python etc. Understand the risk environment within the department – promote risk awareness, assessment, control and escalation mechanism Candidate should be well versed to be a student of the market knowing the economic conditions on a micro and macro level Adopt values that are more inclusive and contribute to a collaborative environment, including emphasizing teamwork and mutual respect, and incorporating diversity and inclusiveness as a key cultural value, not just as an end in itself, but as a fundamental aspect of doing good business. Experience Post graduate degree in business, finance, accounting, economics, or related field with at least 1-3 years of experience. Prior experience in investment management will be preferred. Keen interest in investment products and a preference of 1-4 years of financial services experience, especially investment management or data visualization with good knowledge of financial products. Outstanding client service skills, maturity and judgment in dealing directly with clientele Exceptional written and verbal communication skills are essential Excellent attention to detail, extremely accurate and well organized Strong analytical and problem-solving skills with the ability to synthesize information, summarize issues and think outside the box Sharp control/risk mitigation mentality with ability to know when to escalate issues Ability to operate effectively under tight deadlines and to prioritize work with strong emphasis on ti ... (truncated, view full listing at source)