Aladdin Client Engagement, Preqin – Vice President

About this role BlackRock Overview: BlackRock is one of the world’s preeminent asset management firms and an outstanding provider of global investment management, risk management and advisory services. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches sought at improving out performance to highly efficient indexing strategies designed to gain broad exposure to capital markets. Our clients can access our investment solutions through a variety of product structures, including separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. For additional information, please visit the Company’s website at www.blackrock.com | Twitter: BlackRock_news | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock Our mission is to create a better financial future for our clients. We are a diverse bunch of people who like to analyze, reinvent, and enhance how we work, and all in the pursuit of a better experience for our colleagues and clients. There are limitless problems to solve and opportunities for development, alongside a team of clever and caring colleagues. Our culture is based on respect, inclusion, diversity but also challenge and stretch and value feedback. We believe that people reach their best potential when the different facets of their home, work and community are all cared about. We can promise you fun, fast paced work environment, offer competitive and innovative benefits, and the ability to define your role in pursuit of your aspirations. Business Unit Overview: This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio. Role Overview: The Preqin Client Engagement team manages the partnerships formed with each Preqin client and is the trusted advisor, problem solver and business partner to Preqin clients. They are the key point of contact and are charged with driving, deepening and growing the relationship over time through data, product and analytics knowledge. You are highly passionate about understanding the needs and evolving priorities of client organizations and on providing analytical and investment process solutions that demonstrate the capabilities of the entire BlackRock Solutions organization. Key responsibilities: Ownership of Preqin’s strategic relationships including engagement, client satisfaction, retention and growth Establish governance with senior stakeholders and business leads Builds a deep understanding of client’s strategic objectives and the applicability of Preqin in the client’s investment workflows and analytics Sets commercial and engagement strategy for client accounts Accountable for managing the renewal process Identifies upselling opportunities and partners with Business Development to drive harvesting targets, and jointly execute the upsell opportunities Preempt churn risk through deep understanding of adoption and needs of the client; Coordinate adoption and service efforts with Client Experience and Service to drive successful client outcomes Partner with Marketing to influence and ensure effective campaigns that strengthen client engagement efforts Collaborate with Product, Data, Engineering and other teams by sharing client feedback, themes and trends to help shape our roadmap and priorities Partners and coordinates with Aladdin and BlackRock teams on joint clients and commercial opportunities What Skills & Qualifications: 5 years of sales experience in a sales and/or account management role within financial services, alternative investments, or B2B SaaS sales Demonstrable success and a record of hitting quota and sales target. Negotiation skills as it relates to upsells and cross-selling. Working knowledge of the financial mar ... (truncated, view full listing at source)