Head of Revenue Operations

Head of Revenue Operations JOB SUMMARY We're looking for a Head of Revenue Operations to build and scale the revenue engine at Paragon. This role is ideal for a highly analytical and systems-oriented leader excited to bring structure, visibility, and efficiency to our go-to-market organization. The Head of Revenue Operations will own the operational backbone of revenue, supporting Sales, Marketing, and Customer Success. This role will be responsible for designing, implementing, and optimizing processes, systems, and data that drive predictable growth. Partnering closely with the CEO and GTM leaders, this role will introduce operational rigor, improve decision-making, and help shape the company’s go-to-market strategy. This is a newly created leadership role with significant influence and impact. DUTIES AND RESPONSIBILITIES - Own and execute the company’s revenue operations strategy across Sales, Marketing, and Customer Success - Build and optimize end-to-end GTM processes, from lead generation through deal close and expansion - Design and manage forecasting infrastructure, pipeline analytics, and revenue reporting - Establish and maintain data integrity across CRM and GTM systems - Develop dashboards and reporting frameworks to provide visibility into performance and key metrics - Partner with Sales leadership to improve pipeline management, territory planning, and quota setting - Support Marketing with funnel analytics, attribution, and campaign performance measurement - Enable Customer Success with retention, expansion, and lifecycle tracking systems - Identify bottlenecks and inefficiencies across the revenue funnel and implement scalable solutions - Own and optimize the GTM tech stack, including evaluation and implementation of new tools - Drive operational cadence across teams (e.g., forecast calls, QBRs, KPI reviews) - Build and maintain compensation plans and incentive structures aligned with business goals - Collaborate cross-functionally with Product, Finance, and Executive leadership QUALIFICATIONS - Senior RevOps, Sales Ops, or GTM Operations leadership experience within high-growth SaaS companies - Strong track record of building and scaling revenue operations functions - Deep experience with CRM systems (e.g., Salesforce) and modern GTM tooling - Strong analytical skills with the ability to translate data into actionable insights - Experience with forecasting, pipeline management, and revenue modeling - Ability to work cross-functionally with Sales, Marketing, Customer Success, and Finance - Strong communication skills and executive presence - Systems thinker with a bias toward automation and scalability - Hands-on, builder mentality with the ability to operate both strategically and tactically - Comfortable thriving in fast-paced, evolving environments ADDITIONAL INFORMATION - This role reports directly to executive leadership - Hybrid and West Coast-based candidates preferred, with flexibility for exceptional talent - Occasional travel required for team collaboration and planning