Lead Solution Engineer - Business Services

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We’re Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place. Note: By applying to the Solution Engineer posting, recruiters and hiring managers across the organization hiring Solution Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. As a Solution Engineer, also known as a Presales Consultant, Sales Consultant, ”Pre -Sales Engineer” or “Sales Engineer”, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure. The Solution Engineer for Business Services will act as a trusted advisor to our customers while aiding the customer’s transformational journey. Responsibilities Support the account teams with technical sand sales skills Own the technical solution and orchestrate the various solutions specialists across the sales lifecycle Proven ability to bring innovative solutions to life for customers Willingness to learn and adopt new technology such as Agentforce Support Marketing and events to drive pipeline and the industry understanding on the Salesforce industry capabilities Define and agree a reference Solution architecture that resonates to the industry Ability to lead and bring in relevant skills from the Salesforce ecosystem to support the GTM and solution Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions Coordinate and lead the entire solution cycle through close collaboration with other teams. Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges Develop and deliver innovative custom solutions, build and present customised demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value. Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position Attain quarterly and annual objectives assigned by management Respond efficiently to RFPs Lead the technical side of the sales cycle Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives. Required Qualifications: Strong understanding of Business Fundamentals and how Salesforce can support business capabilities Abil ... (truncated, view full listing at source)