Senior Technical Program Manager

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager Overview The Payment Enablement team is seeking a Senior Technical Program Manager who can lead the planning and organization of an agile team. The ideal candidate is a proficient agile scrum master and project manager that takes ownership of the effectiveness of their squad and delivery of their projects. Role • Facilitates scrum ceremonies for an agile team; i.e. daily stand-up, sprint planning, sprint reviews, backlog grooming, retrospective, and demos. • Provides agile coaching, helping the team self-organize, enforce team agreements, and employ best practices and processes. • Recognizes discordant views and takes part in constructive dialog to resolve them • Tracks and manages manifest definitions, release integration, timing, scope and delivery. • Provides ongoing updates (with data) on the state of delivery. • Proactively manages dependencies, ensuring all outputs are production ready at launch. • Understands the business context and the associated customer use case. • Understands team's technologies and able to evaluate system designs and architecture as they participate in solution discussions • Improves team processes that accelerate delivery, drive innovation, lower costs, and improve quality • Looked to as the first point of contact for team's projects. • Experienced in and understands industry technologies. • Understands their program, product, or Technology domain to sufficient depth/credibility to be effective with teams they work with. • Can competently represent team’s services to stakeholders and other teams. All About You • Bachelor’s degree in Project Management, Information Technology, Computer Science or equivalent. • Relevant experience as a scrum master, project manager, or related field. • Experience working on enterprise level projects and managing software projects with advanced knowledge of the Software Development Lifecycle. • Excellent written and verbal communication skills. • Strong leadership skills. • Proficient at building and maintaining strong business relationships. • Proficient with MS Office tools. • Proficient with project tracking tools such as JIRA. Familiarity with Aha! Is a plus. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in ac ... (truncated, view full listing at source)