Senior Services Executive

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team As a Senior Services Executive in our Diversified Industries group, you will serve as a high-impact Trusted Advisor and the strategic bridge between our Customers, Account Executives, and our broader Customer Experience organization. The Diversified Industries team supports a massive variety of sectors—ranging from Retail and Tech to Manufacturing and Professional Services—ensuring that every customer, regardless of their field, is set up to achieve maximum value from our platform. Our team plays a critical role in connecting services and sales organizations. We don’t just support subscription sales; we differentiate our brand by showcasing our unique methodology and ensuring customers are positioned for long-term success. We are brand ambassadors who operate with integrity, protecting our proven track record of customer satisfaction while driving the adoption of new innovations across a wide-ranging portfolio of businesses. About the Role In this role, you will lead the planning and execution of Professional Services business development and Go-To-Market (GTM) strategies for our Diversified Industries segment. You will be a key member of the Field Services team, working across various direct and indirect sales motions to help prospects visualize their journey from contract signature to Go-Live and beyond. Leveraging your experience in consulting sales and delivery management, you will help prospects build a roadmap for Value Realization. This includes providing guidance on change management, resource modeling, and digital transformation timelines. You will position our SaaS solutions as the modern alternative to legacy systems and act as a specialist in our innovative deployment methodology. If you are a self-starter who is passionate about guiding customers through complex transformation journeys in a fast-paced, multi-industry environment, this is the place for you. Strategic Positioning: Deeply understand the competitive landscape across multiple industries to effectively position the value of our Global Services and packaged offerings. GTM Collaboration: Partner with Account Executives, Pre-sales, and Customer Success Managers to determine the services strategy for both strategic net-new acquisitions and base accounts. Consultative Selling: Act as the GTM lead for showcasing the impact of our full portfolio of service offerings, conducting discovery sessions that uncover unique business drivers across different industry verticals. Roadmap Development: Qualify and lead transformation strategies for prospects, including the creation and validation of detailed proposals, resource estimates, and high-level project plans. Value Realization: Help customers plan for a successful roadmap that includes advisory on driving change, resource optimization, and long ... (truncated, view full listing at source)