Staff Collaboration Systems Engineer, Google Workspace

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The IT Collaboration and Productivity Engineering team builds and runs the collaboration and productivity platforms that power how Pinployees communicate, share information, and get work done. We own core SaaS platforms such as Google Workspace, O365, Gemini, Jira, Confluence, Slack, and other collaboration, productivity, and AI tools, and partner closely with Security, People, Legal, and Engineering to design secure, reliable, and intuitive experiences. As a Staff Collaboration Systems Engineer primarily focused on Google Workspace, you will be the technical lead for our Workspace environment and a key owner for other collaboration platforms (including O365, Highspot, Gemini, and AI-powered collaboration tools) — shaping their long‑term architecture, driving major cross‑functional initiatives, and mentoring others in building robust, automation‑driven solutions. What you’ll do: Own the Google Workspace platform end‑to‑end – act as the primary technical authority for Gmail, Calendar, Drive/Shared Drives, Docs/Sheets/Slides, Groups, Chat/Spaces, Meet, and related services, including tenant configuration, routing, directory/OU design, and policy governance. Design and evolve the collaboration architecture – define standards, guardrails, and best practices for domains, org structure, resource hierarchy, external sharing, retention, and data protection to support a global, hybrid workforce. Lead incident response and complex troubleshooting for high‑impact Workspace issues, driving root‑cause analysis, long‑term fixes, and learning‑oriented postmortems in partnership with IT Operations, Security, and vendors. Build automation and integrations using scripting (e.g., Apps Script, Python, or similar) and Google Workspace APIs/SDKs to streamline user and group lifecycle, license management, configuration as code, and health/usage monitoring. Integrate Google Workspace with identity, security, and IT workflows (e.g., SSO/IdP, MDM, DLP, e‑discovery/archival, logging, ITSM) in close collaboration with Security and other infrastructure teams. Use AI as a force multiplier for your work — for example, using AI assistants to draft scripts, configuration templates, documentation, or runbooks — while validating outputs through tests, dry‑runs, and peer review, and maintaining full ownership of the final results. Lead cross‑functional projects such as Workspace migrations, domain consolidations, tool rationalization, and new collaboration patterns (e.g., shared drives strategy, calendar/resource strategy, Chat/Spaces usage) from design through rollout. Mentor and uplevel other engineers by reviewing designs and implementations, sharing best practices, and providing clear guidance aligned to Role Expectations Guides (REGs), leveling criteria, and Pinterest competencies. Represent the team with stakeholders acros ... (truncated, view full listing at source)