Marketing Operations Specialist

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. Marketing Operations Specialist We're looking for a Marketing Operations Specialist who thinks like a builder and acts like a disruptor. This isn't a role for someone who maintains the status quo — it's for someone who sees marketing infrastructure as a competitive advantage and wants to shape how it evolves. Reporting into Revenue Operations, you'll be a key contributor to the systems, data, and processes that power our demand generation, lifecycle, and campaign execution. You won't be operating in isolation — you'll be part of a collaborative MOPs function — but you'll bring real ownership to your work and be encouraged to be a strategic voice on how marketing should operate: questioning assumptions, identifying inefficiencies, and using AI to unlock new possibilities before they become industry standard. You'll partner closely with Marketing, Sales, and RevOps leaders to ensure our marketing engine runs with precision and clarity. This role blends tactical execution with strategic influence — and the right person will know when to wear which hat. What you will be doing: Optimize the marketing operations foundation. Lead lifecycle management, lead scoring and routing, nurture programs, and the integrations that connect marketing systems to Salesforce and across the GTM stack. Design these systems to scale, not just to function today. Operate as a product manager for marketing infrastructure. Treat internal tools — including AI-powered marketing agents and custom communications platforms — as products with stakeholders, roadmaps, and outcomes to drive. Support reporting and analytics. Partner with the MOPs team and analytics stakeholders to build and maintain reports and dashboards that track funnel performance, attribution, and campaign ROI. Contribute to funnel diagnostics and ad hoc analysis that helps marketing move smarter. Champion data integrity. Monitor data flows between platforms, proactively resolve integrity issues, and ensure the data underlying our reporting is reliable and trustworthy. Embed AI into how marketing works. Identify and implement opportunities for AI to improve targeting, content delivery, segmentation, and funnel velocity — not as an experiment, but as a core part of how we operate. Enable campaign execution at scale. Build scalable program templates, manage campaign setup and QA, and create the infrastructure that lets marketing teams move fast without breaking things. Drive Martech strategy. Lead tool evaluations and integrations with a clear-eyed view on ROI, complexity, and long-term fit. Push back when something adds noise instead of signal. Be a connector across functions. Work with Sales, SDR, and Analytics teams to align on funnel definitions, routing SLAs, attribution methodology, and campaign performance — translating the technic ... (truncated, view full listing at source)