Director, Deal Enablement

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As the Director, Deal Enablement at Axon, you will be a key enabler of the company’s commercial excellence — ensuring that our deals are structured, priced, and executed efficiently to support optimal customer satisfaction, while maintaining compliance, profitability, and supporting go to market objectives. You’ll establish and manage the day-to-day operations of deal enablement for sales to our major account customers, partnering closely with Sales, Finance, Legal, and Customer Success to streamline the Quote-to-Cash process. You will also lead the domestic deal enablement team, helping implement the function across Axon, supporting various sales segments. You will help create an outstanding support model for our Domestic Sales teams. This role requires a combination of strategic thinking, operational rigor, and a deep understanding of SaaS and hardware-based commercial models. You’ll be at the intersection of process, policy, and partnership — helping Axon scale with discipline while delivering an exceptional customer and internal sales experience. What You’ll Do Deal Enablement Partner with Sales, Legal, and Finance to structure deals that balance customer needs with Axon’s financial and compliance standards. Serve as the central point of contact for deal approvals, exceptions, and non-standard terms. Support Sales teams through the deal process — from pricing strategy to contract execution — ensuring alignment with revenue recognition and discount policies. Support the Senior Director and deal enablement team members in evolving deal governance and commercial playbooks. Support of QTC Operations Support the quoting process for major accounts, helping ensure customer quoting and billing requirements are accurately reflected in contract documentation. Support accurate, timely quotations which are aligned with Axon standards. Help support quote and approval turnaround SLAs, proactively addressing any potential bottlenecks to improve deal velocity. Partner with the Salesforce CPQ/Billing and IT teams to enhance quoting approval workflows and automation. Ensure quoting data integrity to enable accurate forecasting, billing, and reporting, with a goal of improving on time collections and reducing post-contract amendments where possible. Process Excellence Systems Optimization Drive continuous improvement of deal enablement and quoting processes — simplifying workflows while maintaining robust internal controls. Identify and implement automation opportunities through AI, RPA, and improved system integrations. Support the rollout of new pricing models, promotions, products, or policies, ensuring smooth operational adoption. Stakeholder Partnership Build trusted relationships with Sales leadership as a strategic business partner and problem solver. Act as a bridge between Sales and internal support teams to drive issue resolution and enable faster deal turnaround. Deliver insights and feedback to leadership on recurring friction points, policy gaps, and system improvements, providing proposed recommendations to be implemented. Reporting Insights Track and report on deal metrics such as quoting turnaround time, deal accuracy, discount levels, and approval throughput. Partner with Finance and RevOps to ensure clean data for forecasting and KPI reporting. Surface insights to drive continuous improvement across the Quote-to-Cash lifecycle. ... (truncated, view full listing at source)