Staff Software Engineer, Prepared

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Prepared As of October 1, 2025, Prepared has officially joined forces with Axon—a major milestone for both our team and the public safety community. United by a shared mission to Protect Life , Axon and Prepared are ushering in a new era of AI-powered emergency communications. Together, we’re closing the gap between the first call for help and resolution in the field—empowering responders with the clarity they need when every second counts. 911 is the backbone of public safety in America. But for too long, the professionals answering our calls have been let down by outdated technology. Prepared exists to change that. Since launching in 2021, we’ve used cutting-edge AI to help streamline millions of emergency calls across 49 states—supporting over 90 million people and transforming what's possible in crisis response. At Prepared, you’re not just joining a team—you’re helping shape the future of emergency services and building a safer, more connected world. Position Overview As a Staff Software Engineer on our UX Core team, you’ll lead the design and evolution of foundational backend systems that enable engineers across the organization to build reliable, scalable products. This role sits at the intersection of architecture, platform thinking, and mentorship—driving systems that support millions of users while shaping how engineering operates at scale. This is a hybrid role , with an expectation of four days per week in our Manhattan office. Key Responsibilities Design and build scalable backend systems and shared infrastructure used across multiple product teams Lead the architecture of horizontal, cross-cutting systems (e.g., permissions, real-time systems, platform services) Translate ambiguous, high-impact problems into clear technical strategies and execution plans Drive improvements in system reliability, scalability, and performance to support mission-critical use cases Partner with engineers across teams to guide best practices and enable high-quality contributions Mentor and level up engineers by providing technical guidance, feedback, and architectural direction What Make You a Great Fit Proven experience designing and scaling distributed systems serving large user bases (millions+) Strong backend engineering expertise (language-agnostic; experience matters more than stack) our tech stack includes React (primary frontend framework), Typescript, Ruby on Rails and Golang. Experience building platform or horizontal systems used by other engineers (not just product features) Demonstrated ability to operate autonomously and drive complex initiatives from ambiguity to execution Strong collaboration skills—able to build consensus and influence across teams without authority Comfortable mentoring engineers and shaping technical direction at the org level We believe this role requires someone who is comfortable navigating ambiguity, influencing without authority, and balancing speed with long-term system quality. Bonus (optional) Experience with real-time systems (e.g., WebSockets at scale) Familiarity with AI/agentic systems or integrating AI into backend workflows Background from high-scale environments (e.g., large tech companies or high-growth startups) Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emoti ... (truncated, view full listing at source)