Customer Due Diligence Analyst

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Customer Due Diligence Analyst to join our ever evolving Customer Due Diligence team and help us unleash the potential of every business. What you’ll own Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for new business relationships, reviewing customer profiles and ownership structures in line with Worldpay’s policies. Perform ongoing monitoring of existing customer relationships following trigger events or through scheduled periodic reviews. Assess sanctions, PEP, and adverse media screening hits, escalating findings where necessary. Communicate effectively with internal stakeholders such as Business Development and Compliance teams to ensure smooth onboarding and review processes. Ensure CDD reviews meet regulatory standards while maintaining operational efficiency. Identify potential risks and discrepancies, escalating issues for further review. What You Bring Essential: Minimum of 5 years’ experience in CDD/KYC operations within financial institutions, ensuring processes align with both local and international regulatory requirements Hands-on experience conducting due diligence, including enhanced due diligence and customer risk assessments. Proven ability to collaborate with compliance, risk, and front-office teams. Strong organizational skills with the ability to manage high volumes of work while maintaining quality and meeting deadlines. Fluent in Spanish and English (reading, writing, and verbal). Desirable: Experience in merchant acquiring or payment services Proficiency with AML/KYC systems and tools (e.g., Actimize, Orbis, Fenergo) Professional certifications such as CAMS, ICA or equivalent financial crime qualifications Strong understanding of AML/KYC regulatory frameworks across LATAM, including local financial authorities and FATF implications for the region Experience with transaction monitoring, sanctions screening About the team To learn more about our winning teams, check out our world-class teams that own it every day. What makes a Worldpayer What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. #LI-MLL1