Senior Paralegal, Risk Management & Dispute Resolution

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Paralegal , you will help GitLab manage disputes, claims, and legal requests in a way that supports the business and reduces risk. This role requires a deep understanding of litigation operations , with ownership of GitLab's e-discovery work across data preservation, collection, and discovery. You will partner closely with in-house attorneys and paralegals , IT , Information Security , and outside counsel to handle complex matters in a structured, scalable way, while also supporting broader response coordination for subpoenas, discovery requests, and other high-stakes legal matters. Reporting to the Senior Director of Risk Management Dispute Resolution , you will improve how legal requests are handled across the company and help build clear, repeatable processes that support accurate and timely execution. What you’ll do Lead complex e-discovery matters and strategic legal operations projects as the directly responsible individual. Operate GitLab's e-discovery program, including legal holds, data preservation, and cross-source collection across multi-custodian matters and cloud-native environments. Prepare and review legal responses, including subpoena responses, discovery materials, and case documentation, at the direction of counsel. Develop and refine processes, playbooks, and knowledge bases that improve consistency and governance across legal operations. Collaborate with stakeholders across Legal, IT, and Information Security to coordinate preservation, collection, and response workflows. Communicate legal risk and business considerations to senior leadership in a clear, practical way. Support litigation and dispute resolution work by organizing information, tracking requests, and helping teams execute against defined processes. What you’ll bring Experience working in a paralegal or legal operations capacity with a focus on litigation support, whether in-house, at a law firm, through an e-discovery vendor, at a managed service provider, or across a combination of environments. Knowledge of e-discovery processes, forensic data collection, and evidence handling practices, including work involving multi-custodian matters and cloud-native or software-as-a-service data sources. Familiarity with tools used in legal operations and business collaboration, such as Everlaw , Slack , and Google Workspace . Ability to manage cross-functional projects involving legal, technical, and business stakeholders. Skill in legal research and in turning regulatory, legal, or industry findings into practical process improvements. Stren ... (truncated, view full listing at source)