Transaction Monitoring Lead Analyst

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team plays a critical role in ensuring our global Compliance Operations run smoothly, adhere to regulatory standards, and deliver consistently high-quality outcomes. As a Lead Analyst, Compliance TMS Operations, you will take ownership of end-to-end Transaction Monitoring investigations involving both individuals and entities, which may result in the drafting and filing of Suspicious Activity Reports (SARs). This role requires strong experience in quality control and a proactive approach to working with various stakeholders across the Financial Crime Risk service line and support teams. You'll navigate complex scenarios and issues, balancing high-volume workloads with exceptional attention to detail. Operating with minimal supervision, you'll prioritize effectively, collaborate cross-functionally, and remain open to feedback to support continuous improvement and operational excellence. What you’ll be doing: Minimum of 5 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on TMS, compliance, or regulatory matters. Relevant experience in drafting suspicious transaction reports in the format provided by Singapore Police Force and filing it on the SONAR portal Able to identify red flag indicators and populate them correctly in the STR files Conduct investigative review and analysis in support of company’s AML regulatory compliance policies and programs including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business Analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products Document investigations in written narratives Decide whether activity warrants escalation for additional review and subsequently recommend whether activity appears suspicious and warrants filing of a suspicious activity report Incorporate feedback from Quality Assurance Team Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation Review data from systems and following Coinbase procedures to investigate, decide, and document transaction monitoring alerts What we look for in you: Strong interpersonal, analytical, and communication (verbal and written) skills Expe ... (truncated, view full listing at source)