Founding Solutions Engineer

Founding Solutions Engineer ABOUT NUMERAL: - Numeral is transforming how taxes get done. Digital businesses are currently bogged down by a painful web of regulations across 47 states and 50+ countries. We’re eliminating this burden so teams can focus on their core mission. - We’re the largest and fastest growing AI-native tax solution. Started in 2023, Numeral has raised over $57M from Benchmark, Mayfield, Y-Combinator, and many others. We now serve over 2,500 paying customers and have more than tripled our revenue every year in our history. - We’re primarily hiring in our SF and NY offices, but do hire remotely in some cases ABOUT THE ROLE: - We’re hiring a Founding Deployment Engineer who thrives at the intersection of software engineering, customer engagement, and product design. You’ll own the full technical sales lifecycle — from designing pre-sales demos to advising on architecture, and all the way through post-sales implementation. This role is ideal for an engineer who loves being customer-facing and wants to build product, not just pitch it. You’ll work cross-functionally with Sales, Engineering, and Product to not only drive customer success, but also directly shape the features we build based on real customer needs. You’ll be our first hire in this function — which means you’ll have significant autonomy, impact, and ownership. WHAT YOU’LL DO: - Partner with Sales to lead technical discovery, run product demos, and scope integrations for prospective customers. - Own the technical onboarding and implementation process — from solution design to production launch. - Build and maintain demo environments, proof-of-concepts, and integration documentation to streamline customer onboarding. - Work directly with Engineering and Product to translate customer requirements into new features and improvements. - Serve as a trusted advisor to customers on architecture, APIs, and best practices. - Create internal tools and automations that improve solution delivery. - Be the voice of the customer — bring learnings back to the product and engineering team to inform roadmap decisions. WHAT YOU’LL BRING: - 8+ years of experience as a Deployment Engineer, Software Engineer, Solutions Engineer, or Sales Engineer at a SaaS company. - Strong coding skills (ideally in Python, JavaScript, or similar) and experience working with APIs. - Proven experience working directly with customers in a technical capacity. - Excellent communication skills — ability to explain technical concepts to both technical and non-technical audiences. - Strong problem-solving mindset and ability to operate in ambiguous, fast-paced environments. - Startup mindset: Not scared of ambiguity and hungry for rapid growth - Intensity & Ownership: This is not a 9-5 — we’re scaling rapidly and have a massive opportunity ahead of us. - Customer Obsession: You deeply care about the user experience and solving their problems EVEN BETTER: - Experience building or supporting integrations in the fintech or tax compliance space. - Familiarity with sales tax systems, accounting software, or ERP platforms. - Prior experience in a startup or early-stage environment. - Previous work in both pre-sales and post-sales engineering. WHAT WE OFFER: - Competitive salary and equity - you’ll share directly in the company’s success - Full medical, dental, and vision coverage - Wellness perks like Headspace and the Peloton One App - 401(k) to help you build long-term financial security - Lunch and snacks when you’re in the office - Regular team offsites and company events as we grow - A culture built on ownership - your work matters and people will see it!