EMEA Onboarding Lead

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: London Role Summary As the Onboarding Lead for EMEA, you will be the architect of the first-year experience for our new hires across the region. You will design, manage, and deliver a world-class onboarding program that integrates new employees into our culture and accelerates their time-to-productivity. Working closely with global peers and regional stakeholders, you’ll balance local nuances with global consistency to ensure every new joiner feels supported and empowered. We are looking for a high-energy program manager who is as comfortable coaching executive speakers as they are diving into the data to measure program success. Role Responsibilities Design and Delivery: Lead the end-to-end creation and facilitation of high-impact onboarding sessions, ensuring content is engaging, culturally relevant for the EMEA region, and aligned with company goals. Program Management: Oversee the operational logistics and lifecycle of the onboarding program, managing timelines, resources, and communications to ensure a seamless experience for all participants. Speaker Coaching and Feedback: Identify, onboard, and coach internal subject matter experts and leadership speakers, providing actionable feedback to ensure their delivery meets high quality and engagement standards. Global Collaboration: Partner closely with Onboarding Leads in other geographies (AMER/APAC) to maintain program consistency while adapting strategies to meet specific regional requirements. Impact Measurement: Define and track key performance indicators (KPIs) to evaluate the effectiveness of the onboarding journey, utilizing surveys and performance data to drive continuous improvement. Stakeholder Engagement: Build strong relationships with HR Business Partners and Hiring Managers across EMEA to align onboarding outcomes with evolving business needs. Role Requirements (Must-Have Skills) Experience: Minimum of 2-3 years in Learning Development, Talent Management, or Program Management, or Sales experience specifically within the EMEA market. Facilitation Excellence: Proven track record of delivering dynamic presentations and facilitating workshops for diverse audiences, ranging from entry-level to executive leadership. Project Management: Strong organizational skills with experience managing complex, cross-functional projects from conception to completion. Coaching Ability: Demonstrated ability to provide cons ... (truncated, view full listing at source)