Engineering Manager - Cloudforce One

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London - UK About the team Cloudflare’s mission is to help build a better internet and the Cloudforce One Legal Response team lives at the core of that effort. The team empowers customers with products and services to combat abuse, enables deeper coordination with our external industry anti-abuse partners, and ensures that teams in the company can respond to the quickly changing threat landscape of the internet with scalable tools and services. This includes services that have a direct impact on efforts to stop abuse at cloudflare ranging from phishing, cryptodrainers, and other breaches of Cloudflare’s Terms of Services At a high level, the Cloudforce One Legal Response team is part of the Cloudforce One team with a mission to identify, track, mitigate, and deter abuse on the Cloudflare platform. The team works in tandem with other Cloudforce One and Trust Safety teams to accomplish its mission in addition to the Cloudflare developers of the services that may be abused. About the Role This role is for the Engineering Manager of the Legal Response team within Cloudforce One’s Engineering team. There will initially be at least 5 engineers on the Legal Response team and you will also have the opportunity to lead hiring efforts to continue building out this team. Your team will be responsible for services to enable Cloudflare’s abuse report pipeline, including the processing of reports, communications with submitters and customers, and remediations on abusive Cloudflare entities This role will be based out of our Austin, Texas office. What you'll do Not only will you be responsible for ensuring the engineering standards and compliance of the services owned by your team, but you will also be responsible for the professional development of your direct reports as well as collaboration with key stakeholders in the Trust and Safety teams. You thrive in a fast-paced iterative engineering environment, have experience in delivering scalable distributed systems and have a track record of having past teams respect you as a technical leader. Desirable skills and experience Prior experience working with abuse requirements in a regulated environment or compliance domain 8+ years of Software Development Demonstrable experience leading a geographically distributed team Empathetic, proactive, and constructive communication skills, verbal and written Excellent operational principles (observabili ... (truncated, view full listing at source)