People Operations - HR Generalist

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Locations Available: Munich, Germany About the role: As a People Ops - HR Generalist, you play a key role in supporting the full employment lifecycle and ensure smooth day-to-day HR Operations across Germany, Switzerland, the Netherlands and Sweden. Acting as a trusted partner for your area, this role provides expert guidance on People policies and driving consistent HR best practice across Cloudflare. You are responsible for ensuring that global People strategies are successfully translated into local operational excellence. You will manage the employee support escalations and ensure our employment practices remain fully compliant with ever-changing local labor laws. The ideal candidate is proactive, organised, solutions focused, able to build strong relationships across Cloudflare, and be confident advising on complex HR issues. You will also have experience working across different countries. What you’ll do: Act as HR subject matter expert for local labour law, ensuring all people processes are executed in alignment with country-specific statutory requirements. Local compliance/employment policy interpretation: Ensure all handbooks and policies are compliant with local employment laws. Act as the first point of contact when a "local nuance" is needed for a global policy. Conduct regular audits of people processes to mitigate legal risks and ensure we stay ahead of local legislative changes. Works Council Support: Prepare all necessary data, documentation, and reporting necessary for Works Council meetings in Germany and the Netherlands. Ensure the company strictly adheres to "Right to Information" timelines and other statutory obligations regarding employee representative bodies. In Germany in particular, acting as a central point of contact and partner with Talent Acquisition, HRBP, and managers to prepare the co-determination documents to ensure all hires and employees changes are captured, properly documented and approved by the Works Council in a timely manner. Advisory and Resolution: Support Senior Managers and Directors ensuring a high-touch, solutions-focused experience. You will handle complex queries that fall outside of People Ops Specialists scope, specifically those involving legal interpretation or unique individual circumstances. Manager Enablement: Supporting Regional HR strategies including developing training materials for managers on how to lead and manage international teams with ... (truncated, view full listing at source)