IT Business Analyst Intern

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Our University Recruiting program is dedicated to attracting and cultivating the future leaders of this industry. This program offers paid positions for students and recent grads, designed to provide exposure to work that makes an impact while being supported through a structured experience with seasoned professionals. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: As a Business Analyst intern in the IT GTM Applications - CPQ team, you will gain hands-on experience supporting our revenue applications, exposure to the Salesforce platform and the opportunity to work with experienced professionals. You will work closely with our various business partners to align and strategize technology solutions with business needs. Your role sits within a continuously evolving environment, requiring you to proactively adapt and contribute to the organization's ongoing growth and various priorities. Our mission is to implement and optimize systems and applications that make it easier to do business at CrowdStrike. About the Team: The CPQ (Configure, Price, Quote) team is a critical component of CrowdStrike's GTM technology organization. We own and optimize the end-to-end quote-to-cash process, enabling our global sales teams to efficiently configure complex cybersecurity solutions, generate accurate pricing, and deliver professional quotes to customers. Our team partners closely with Sales Operations, Finance, Legal, and Product teams to ensure our quoting platform supports CrowdStrike's rapid growth and evolving product portfolio. We're responsible for maintaining product catalogs, pricing rules, approval workflows, and discount structures while continuously improving the user experience for our sales organization. Our team values collaboration, innovation, and a customer-first mindset. You'll have the opportunity to see the direct impact of your work on revenue operations and learn from team members with deep expertise in Salesforce CPQ, business process design, and enterprise system integration. What You’ll Do: Assist in gathering and documenting requirements from the various business stakeholders Support the development of user stories, process documentation, and functional specifications Build and maintain Salesforce reports and dashboards to support stakeholder decision-making and track key CPQ metrics Create enablement materials including user guides, process documentation, and demo videos Assist in preparation for leadership updates, steering committee decks, quarterly newsletters and other org-wide key updates to the executive leadership team Shadow senior team members during requirements gathering sessions and stakeholder meetings What You’ll Need: Currently pursuing a Bachelor's degree in Business, Information Systems, Computer Science, or related field in your penultimate year (2027 graduates) Strong analytical and problem-solving skills Excellent written and verbal communication abilities Detail-oriented with strong organizational skills Ability to work collaboratively in a fast-paced environment Proficiency in Microsoft Excel, PowerPoint, and/or Google Workspace Basic understanding of CR ... (truncated, view full listing at source)