Staff Technical Project Manager

Our Purpose At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here. About Us SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters. Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity. What Are We Looking For? We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes. What are we looking for? SentinelOne is seeking a highly motivated and experienced Professional Services Project Manager to lead the delivery of complex, high-impact cybersecurity projects across our client base. This role is critical in ensuring our customers achieve successful outcomes with SentinelOne’s industry-leading solutions. Projects that you will oversee can include the entire SentinelOne Platform, including endpoint and cloud security, but will be heavily weighted towards SIEM migration projects. What will you do? You will be the primary point of contact for customers throughout the project lifecycle, managing scope, schedule deadlines, resources, and stakeholder communication with precision. You will drive execution from post-sales kickoff through delivery, ensure seamless integration into customer environments, and foster adoption of SentinelOne technologies. Ideal candidates have a proven track record in client-facing project management, thrive in fast-paced environments, and excel at translating complex technical requirements into actionable plans. Your ability to mitigate risk, resolve issues proactively, and maintain clear documentation is essential. We are looking for someone who can build trust with customers, collaborate effectively with internal teams, and continuously improve how we deliver Professional Services. Act as a primary point of contact, fostering trust and rapport with the client. Drive adoption and consumption of SentinelOne products post-sales. Understand customer objectives and priorities and translate them into success criteria. Manage client expectations and negotiate resolutions for complex issues. Identify process gaps and implement SOPs for efficiency across delivery functions. Guiding each engagement from initial scope definition and project kickoff through detailed planning, execution, and final closure, ensuring all objectives are met. Translate customer priorities and technical requirements into actionable, measurable project deliverables. Proactively identify, assess, and mitigate potential project risks and challenges. Deliver regular, comprehensive, and transparent updates on project status, key performance metrics, and any necessary escalations to both our clients and internal stakeholders. What skills and knowledge should you brin ... (truncated, view full listing at source)