Transformation & Strategic Programs EMEA SMB

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We're seeking a strategic and results-driven leader to partner with the EVP, EMEA SMB and their leadership team. This role will serve as a trusted advisor and operational leader, driving transformational initiatives across the organization and ensuring seamless execution of strategic priorities. You'll work closely with the Global SMB leadership team and the Transformation Office to align regional execution with global strategy and drive change at scale. Key Responsibilities Strategic Leadership & Transformation Partner with the EVP and leadership team to define, prioritize, and execute strategic initiatives across EMEA SMB Drive transformational change across multiple functions with competing priorities, building alignment and momentum Identify operational inefficiencies and design solutions that scale across the organization Serve as a thought partner on critical business decisions and organizational priorities Cross-Functional Program Management Lead and manage complex, high-impact projects from conception through delivery Coordinate across sales, strategy, employee success, operations, enablement, finance, and other key stakeholders to drive outcomes Establish clear governance structures, timelines, and accountability measures for strategic initiatives Anticipate and remove obstacles that could impede progress Communications & Stakeholder Management Prepare executive briefings, presentations, and strategic documents for internal and external stakeholders Facilitate leadership meetings, QBRs, and planning sessions Ensure consistent messaging and alignment across the organization Operational Excellence Streamline processes and decision-making frameworks to improve efficiency Support budget planning, resource allocation, and organizational design Act as a proxy for the EVP when needed, representing priorities and driving decisions forward Required Skills & Experience 6 years of progressive experience in strategy, operations, consulting, or related fields Proven track record of driving transformational change in complex, matrixed organizations Exceptional project management skills with ability to manage multiple high-priority initiatives simultaneously Outstanding communication skills—both written and verbal—with ability to influence at all levels Strong business acumen with experience in sales or go-to-market functions preferred Ability to navigate ambiguity, balance competing priorities, and drive consensus across diverse stakeholders Experience working in EMEA region and understanding of SMB market dynamics a plus Self-starter with high intellectual curiosity, emotional intelligence, and executive presence Key Competencies Strategic thinking: Ability to see the big picture while managing tactical details Change leadership: Proven ability to drive adoption and overcome resistance Stakeholder management: Skilled at building relationships and influencing without authority Problem-solving: Creative and analytical approach to complex challenges Adaptability: Thrives in fast-paced, evolving environments Discretion: Handles sensitive information with confidentiality and judgment Unleash You ... (truncated, view full listing at source)