Senior Technical Consultant

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce Technical Consultants deliver solutions that transform our customers’ businesses and their customers’ experiences. This role involves working with teams to discover, design, code and deploy Salesforce Platform solutions. 75% of this role involves programming, using Apex (Salesforce’s Java-like language), JavaScript, and other development languages and tools. The ideal technical consultant is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms. Developers deliver technical solutions to meet the customer’s business and technical requirements. Developers lead the evaluation of options and subsequent presentation and education of the customer/partner. They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution. YOUR IMPACT: Responsibilities Programming solutions in Salesforce’s Apex programming language, JavaScript, Lightning Web Component Framework and JS Frameworks with API integrations to cloud and back-office systems Developing, optimizing and deploying Salesforce applications Demonstrating key Salesforce capabilities and features Learn and use Salesforce’s Services team best practices Help clients consistently meet/exceed goals and metrics Contribute to customer success through front and back-end solution development and release management Deliver high customer satisfaction (CSAT) Continued professional growth and development Travel to client site (average of 50%), but may be higher or lower based on the client engagement MINIMUM QUALIFICATIONS BA/BS degree or foreign equivalent 6 years of relevant experience Strong problem solving skills Experience using technical skills to solve real-world business problems Strong programming skills with JavaScript and one object-oriented language (eg Java, C#, Python) Data modeling (objects, fields and relationships; able to model 1:M and M:M relationships) Salesforce certifications and Platform development experience are a plus Customer engagement/facilitation skills Strong communication skills, both written and verbal Ability to work independently and be a self-starter Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to clients’ needs Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologie ... (truncated, view full listing at source)