Sr. Director - Engineering - Data 360 & VizPlatform Services

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Team Data Platform Services (DPS) is the engineering heartbeat of Salesforce’s internal data ecosystem. We own the Enterprise Data Platform —the unified stack connecting Data 360 (Data Cloud), Snowflake, Tableau, and MuleSoft. Our mission is to accelerate Salesforce’s evolution into an Agent-first enterprise by building paved paths that allow teams to autonomously build trusted data products. We operate as Customer Zero , pushing our own technology to its absolute limits to prove that a converged, forward-looking architecture drives superior enterprise outcomes. About the Role We are seeking a visionary Sr. Director of Platform Engineering to lead the Data 360 (Data Cloud) and Visualization portfolios. This is a strategic software engineering role . You will be responsible for treating our internal data platform as a product, enforcing software engineering rigor (CI/CD, automated testing, Infrastructure-as-Code) to eliminate manual toil and fragility. You will act as the lead for the Customer Zero vision , defining how Data360 should evolve to meet the extreme scale, security, and interoperability requirements of a large enterprise like Salesforce . You will bridge the gap between internal business requirements and the external product roadmap, ensuring that Salesforce Data360  is battle-tested and enterprise-ready. Key Responsibilities Platform Engineering & DevOps Maturity (CI/CD & Automation) Automated SDLC: Lead the transition from manual, high-privilege production deployments to a fully automated CI/CD Platform Service . Architect pipelines that reduce deployment times from hours to minutes using modern DevOps tooling. Test Automation Strategy: Enforce a Test-Driven culture for data products. Implement automated regression testing, data quality monitoring (Monte Carlo), and performance benchmarking to catch regressions before they hit production. Infrastructure as Code (IaC): Treat infrastructure configuration (Data Spaces, Data Streams, Identity Resolution rules) as code. Ensure all environment configurations are version-controlled, reproducible, and drift-resistant. Governance as Code: Embed governance policies (classification, PII detection, retention) directly into the deployment pipeline, ensuring compliance is automated rather than audited manually. Data 360 Vision & Product Leadership (Customer Zero ) Product Evolution Partner: Act as the primary engineering counterpart to the Data Cloud Product (T&P) leadership. Use our internal implementation (E360/C360) to validate features like Vector Search, Hybrid Search, and BYOL at massive scale (600M records) before General Availability. Enterprise Architecture Vision: Define the North Star architecture for Enterprise Data Cloud, specifically addressing High Availability (Tier 1a) and Disaster Recovery (15-minute RTO) requirements that enterprise customers demand. Feedback Loops: Institutionalize structured feedback loops (QBRs, detailed bug logs, scale testing results) to directly influence the product roadmap, ensuring the platform supports complex enterprise use cases like Zero Copy and Data Mesh . Visualization Platform Moderniza ... (truncated, view full listing at source)