Senior Software Engineer DET - Senior

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Software Engineer DET Team Mexico City | Hybrid We are looking for a highly skilled Software Engineer to drive the development of our Salesforce site connecting customers to support. You will be working primarily on building new features, leveraging Salesforce technologies and the latest products. As a team, we will ensure that Salesforce customers receive the best support, ensuring high availability, cost efficiency and operational reliability. Responsibilities : Participate in designing and building the product utilizing Salesforce platform and products. Provide attention to detail and a commitment to delivery of high-quality, stable deliverables Review and provide feedback for code submissions Be self-motivated; driven to achieve and exceed committed milestones Display strong communication & collaboration skills, including the ability to mentor and be mentored Desire to work in a growing, fast-paced environment of innovation Work on automation test scripts to certify build Continually evangelize Scrum and an Agile development processes Proposed: Implement and maintain Agentforce Agent architecture with multiple topics and integrations, Optimize web application performance including page load times, rendering, and user interactions Required Qualifications : Overall at least 6 years development experience, Experience working with Java and Javascript,, ReactJS Experience with Apex cloud, Service Cloud and Agentforce (Must - Not Limitative) Proficient in design and implementation of Web Services Proficient in Prompt Engineering Object Oriented Programming concepts Experience with Source control - Git Proposed: Hands on experience with prompt engineering and testing LLM-based agents, Solid Experience with Data 360 (formally Data Cloud) architecture and data concepts, Familiarity with reviewing, testing, and refining AI-generated code, Preferred Qualifications : Experience with code reusability, scalable solution and design patterns Experience with Agile software development and test-driven development. Presented designs to internal/external groups and review designs of others Good knowledge of automation testing frameworks Experience with test-frameworks like Selenium, Gherkins Proposed: experience with agent evaluation metrics like relevance and response quality, experience testing deterministic AI systems and Agent responses, Basic understanding of LLM concepts like RAG, KNN, Embeddings, fine-tuning, Knowledge of Salesforce platform governor limits and optimization strategies, Experience with load testing at scale and capacity planning Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open pos ... (truncated, view full listing at source)