Senior Solution Consultant - Cloud Platform

Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. The Atlassian Advisory Services team is a globally distributed team of Atlassian solutions advisors who are passionate about creating customer success. Advisory Services team members engage with enterprise organizations with some of the most complex business challenges and help them deliver a delightful solution to their users. We provide teams of trusted advisors helping orchestrate successful outcomes with customers to help them get the most out of their Atlassian investment and unlock their ideal solution for team collaboration. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great. We're hiring a Senior Solution Consultant, with a Cloud focus to join our Advisory Services Delivery team, reporting to a Delivery Manager. This is not a managerial role. Atlassian Solution Consultants are technical experts with Atlassian solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Solution Consultants are accomplished at delivering performant technical guidance at scale, aligning product capabilities with business needs and desired outcomes. They partner to provide the solutions and technical guidance to help the customer achieve their desired outcomes and goals. You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. This role aims to help enterprise customers get the most of their Atlassian investment. Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions Identify and promote opportunities for service and product expansion within a client’s organization Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams Lead complex customer engagements using a System of Work approach, drawing upon your expertise in two or more Atlassian solution areas Drive global internal initiatives that positively influence our Advisory Services business and partner organizations across Atlassian Delegate effectively to the Solution Consultants on your team, while maintaining ownership of client outcomes Develop comprehensive and innovative technical solution content, and provide tailored enablement that enhances our team’s ability to drive customer success and meaningful outcomes Reach into all parts of Atlassian to influence and facilitate a deeper level of engagement, advocacy, and innovation for our largest enterprise customers Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events 6-8 years of experience within SaaS companies Demonstrated expertise in our Cloud Platform, including: Experience administering Atlassian Cloud ecosystems, including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc Background in SaaS based-architectures, integration methods, and associated security considerations Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models 5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from tec ... (truncated, view full listing at source)