Sr. Legal Operations Manager

Scopely is looking for a Sr. Legal Operations Manager to join our Legal team on a hybrid basis from our Culver City or San Francisco hub. This role will own Scopely's CLM platform operations and system-level strategy, serve as the internal architect and subject-matter expert for Ironclad CLM, and build the infrastructure for a new knowledge management function that positions Legal for an AI-first future. Reporting to the Director, Legal Operations, this person will operate as a strategic partner to the commercial legal team and cross-functional business stakeholders. This is a senior individual-contributor role designed for someone who takes full ownership of complex systems and processes with minimal direction. The right candidate does not wait for problems to surface. They anticipate friction, identify patterns in data and user behavior, and implement structural solutions that scale across a global organization. They bring deep Ironclad expertise, strong analytical reasoning, and the ability to build knowledge management infrastructure from the ground up and execute on the team's AI strategy at a fast-paced, global gaming company. What You Will Do CLM Strategy System Ownership Own Ironclad CLM end-to-end as the internal architect and primary expert, including workflow design, configuration, routing logic, metadata governance, template management, integrations, and repository integrity Proactively monitor the Ironclad product roadmap and release cycle, evaluate new features and enhancements for relevance to Scopely's contracting operations, and champion adoption where they solve real business problems Analyze contracting data and user behavior patterns to identify root-cause inefficiencies, then design and implement structural workflow improvements that reduce recurring friction and minimize unnecessary Legal involvement Translate business requirements from Legal, Procurement, and cross-functional partners into clear, functional, and scalable Ironclad workflows independently, without requiring hands-on guidance or iterative correction Maintain platform governance, including user management, permissions, approval logic, and data integrity, ensuring the system operates reliably at scale Track and report on CLM performance metrics (cycle times, self-service rates, routing accuracy, adoption trends) defined in partnership with Legal leadership, and deliver regular reporting with actionable recommendations Knowledge Management AI Implementation Build and own the infrastructure, content architecture, and processes for Scopely's legal knowledge management function, executing on the strategic vision established by Legal leadership to capture, organize, and surface institutional knowledge across the Legal department Configure and maintain AI-powered tools (e.g., Leena AI or similar chatbot platforms) that leverage the knowledge management database to automate responses to recurring questions about contracts, Ironclad workflows, and Legal processes, reducing repetitive inquiries to the legal team Handle the hands-on implementation, testing, and ongoing optimization of AI and automation tools adopted by the Legal team, based on strategic direction from Legal leadership Partner with Scopely's IT team and external vendors on the technical configuration, content population, and rollout of AI tools selected by Legal leadership Develop and execute a knowledge management implementation plan, with clear milestones, success metrics, and a phased rollout, based on the strategic roadmap set by Legal leadership Stay current on emerging legal technology trends and surface relevant developments to Legal leadership to inform the team's AI and technology strategy Documentation, Training Enablement Own all Ironclad documentation, training materials, and enablement resources for the legal team and business users, ensuring they are clear, accurate, and effective at driving independent self-service adoption Design and deliver scalabl ... (truncated, view full listing at source)