Specialty Territory Manager, CRM

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Bring your talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives. The Specialty Territory Manager is responsible for sales planning and execution, providing technical and clinical expertise and coordination of educational support to ensure safe adoption and growth of the Medtronic Micra VR & AV products (MICRA), EV-ICD, TYRX, and future Transcatheter/leadless or other innovative technologies. The Specialty Therapy Manager works closely with implanting teams and the Medtronic Cardiac Rhythm Management (CRM) field organization to drive sales execution, and procedural and practice success. RESPONSIBILITIES: Sales Execution and Market Development: Responsible for the sale and promotion of the MICRA leadless product line. Post site activation, develops, executes, collaborates, and strategizes with sales leaders and field reps in achieving MICRA sales targets and implementing business plans. Ensure proper opportunity management through documentation using MPower (Salesforce). Technical and Clinical Expertise: In close collaboration with technical field team (TFEs) this role provides clinical expertise for MICRA implanting centers, ensuring the advancement of site activation process and requirement completion, indication awareness, and providing technical support in accordance with the instructions for use, and best practices to facilitate procedural consistency and best clinical outcomes. Educational Support: Provide support in close collaboration with TFEs for site performance and to facilitate safe growth. Assist in education and training activities with physicians, hospital support staff and Medtronic personnel. Stay abreast of and communicate clinical data regarding Medtronic products and Transcatheter/leadless Pacing therapies. 1. Sales Execution and Market Development Execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expand existing business and develop new business opportunities through account development. Drive district MICRA sales strategy working with CRM sales representatives and sales leaders to achieve business plans within the Pacing Systems business. Contribute to the development of a strong team effort. Assist with customer management of inventory ordering, shelf stock, and returns in collaboration with CRM Sales representatives. Identify , establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc. Respond to customer requests and resolve complaints in a prompt and effective manner. Maintain high standards of personal presentation and promote a professional personal and company image. Probe to understand and confirm customers’ needs, handle objections and gain commitment. Educate customers to ensure that products are understood and used effectively. Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the MICRA product portfolio. Maintain knowledge of leadless products and other Medtronic leadless products IFUs for safe and effective use of devices. Recognize and understand competitive products, industry trends, and CRM portfolio . Develop and implement strategies to counter competitor messaging. 2. Technical and Clinical Expertise Provide quality technical support and coverage of initial launch, relaunch, and customer critical MICRA i ... (truncated, view full listing at source)