Senior Digital Analyst

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we are building a Center of Excellence in Digital, Customer Experience and Innovation to accelerate the transformation of our business across LATAM region. We are looking for professionals who want to generate real impact by combining strategy, data, technology and execution to enhance customer experience, drive operational efficiency and unlock new growth opportunities. If you are motivated by working in multicultural, fast-paced and results-oriented environments, this is your opportunity to be part of a transformation with tangible impact on the healthcare ecosystem. The Senior Digital Analyst orchestrate the delivery of high impact digital features for LATAM, operating at the intersection of business, technology and UX. This role translates business needs, user pain points and strategic priorities into clear, actionable user stories and supports the delivery of digital products (portals, e procurement, automation, AI use cases, Salesforce enhancements) with quality, on time and with measurable value. The role will be working in a Flex Work model either in Sao Paolo, Brazil or Buenos Aires, Argentina. Responsibilities may include the following and other duties may be assigned: Continuously refine the product backlog for one or more digital products Write clear user stories, acceptance criteria and epics, reflecting business needs, edge cases and regulatory constraints Support prioritization of backlog items based on business value, user impact and technical feasibility, aligned with the Product Owner, Digital Product Manager and stakeholders Support sprint planning, backlog grooming, daily stand‑ups and sprint reviews, ensuring clarity and alignment for engineering teams Map and document end‑to‑end business processes, identifying pain points, bottlenecks and opportunities for digital and AI solutions Work closely with Sales, Marketing, Operations, Finance, Supply Chain and Customer Service to deeply understand processes, user journeys and pain points Engage directly with internal and external stakeholders (e.g. field teams, distribution centers, customer operations) when needed to refine requirements and validate solutions Translate business language into structured requirements and specifications that are understandable for development teams Identify and help refine new Digital and AI features Work with Data, IT and vendors to ensure that AI and digital use cases are well‑defined, testable and integrated into user flows Collaborate with UX Designers to ensure user stories reflect UX requirements, usability standards and accessibility best practices Participate demos and validation sessions with business stakeholders, ensuring that delivered features meet expectations and regulatory requirements Support defect triage, prioritization and resolution together with Product Owner, QA and Engineering Monitor product and feature performance (usage, errors, adoption, cycle times) with the Product Owner and Data team, using insights to suggest backlog improvements Contribute to post‑implementation reviews and continuous learning loops, capturing lessons learned and improvement ideas Maintain updated documentation of requirements, flows, rules and dependencies in the agreed tools (e.g. Confluence, Miro, process repositories) Support preparation of materials for steering committees, status reports and executive updates Required Knowledge and Experience: Bachelor’s degree Fluent in English level Fluent in Spanish level Four years of experience as Product Owner, Product Analyst, Business Analyst, Digital Analyst or similar, preferably in digital transformation or CRM/e‑commerce/portal projects Solid experience writing user stories, acceptanc ... (truncated, view full listing at source)