Chief Enterprise Systems Officer (CESO) - Office of the Controller- (0953)

The Chief Enterprise Systems Officer (CESO) at the Controller’s Office (CON) is an outcome-driven senior technology executive. This position serves as the leader for all enterprise-wide systems within the City and County of San Francisco (the City) and will drive a cohesive vision for multiple citywide enterprise systems that include core Enterprise Resource Planning (ERP) systems, the City’s financial and personnel system of record.  Core duties include strategy development, design, implementation, maintenance, modernization and optimization of critical business applications. The CESO ensures that system applications align with Controller’s Office goals and operate efficiently across different departments, while managing system integrations, security, and compliance with government regulations.     Roles and Responsibilities:  As a member of the Controller’s Office leadership team, the Chief Enterprise Systems Officer (CESO) will coordinate functions with other division directors and City agencies to carry out the mission and vision of the Controller’s Office.  This position operates within a broad policy framework and leads three (3) senior managers who in turn manage and lead large teams of technical and business-functional professionals to support multiple enterprise systems in the City.  Essential duties of this position include but are not limited to:  Strategic Planning: Assessing the current ERP system landscape and identifying areas for improvement and modernization. Developing and executing a comprehensive short- and long-term enterprise systems strategy aligned with the Controller’s business objectives and key citywide initiatives. Identifying technological trends and opportunities to leverage for business advantage. Rationalizing the application portfolio and suggesting possible retirement and consolidation road maps for duplicate and redundant enterprise applications. Collaborating with the City Services Auditor City Performance team to maximize the effectiveness of Citywide ERP systems, incorporating departments’ ancillary systems System Implementation and Management: Managing current ERP system upgrades, updates, and patches to ensure optimal performance and security. Monitoring system performance and addressing any issues or bottlenecks. Overseeing both functional and technical aspects of the implementation of new enterprise applications (On-Premises and/or Cloud-SaaS) if necessary, including project management, vendor selection, and change management. Integration and Data Governance: Ensuring seamless integration between different enterprise systems to facilitate data sharing and to streamline end-to-end business processes involving all financial, accounting, procurement, personnel and payroll data. Establishing data governance policies to maintain data quality and integrity across systems. Security and Compliance: Implementing robust security measures to protect sensitive data and prevent cyber threats. Developing and executing a robust, proactive risk assessment and subsequent disaster preparedness and recovery plan Ensuring compliance with relevant industry regulations and data privacy standards. Vendor Management: Negotiating contracts and managing relationships with software vendors to optimize costs and service delivery. Team Leadership and Development: Leading a team of technical and business-functional professionals responsible for system administration, development, and support. Developing staffing plans; training and building strong teams; holding team members and staff accountable for exemplary performance and customer service. Providing organizational development leadership, including developin ... (truncated, view full listing at source)