Learning & Development Manager

We are seeking an experienced and collaborative Learning & Development Manager to support the design, delivery, and continuous improvement of learning programs across the CMS (Commercial Money Movement Solutions) organization. This is a hands-on individual contributor role for someone who brings deep L&D experience and can independently manage training initiatives, stakeholder relationships, and learning operations. This role is ideal for an L&D professional with strong experience in program coordination, stakeholder support, and learning operations. The L&D Manager will take ownership of key learning initiatives, partner closely with business stakeholders, and help ensure programs are effective, well-executed, and aligned with business needs. The successful candidate will bring practical L&D expertise, strong project management skills, and the ability to independently manage learning initiatives from discovery through implementation and evaluation. Responsibilities: Partner with business stakeholders to identify training needs and support development of solutions. Design and develop end‑to‑end learning experiences for technology and sales audiences, delivering clear, narrative‑driven, learner‑centered content from complex and evolving material. Evaluate program effectiveness and recommend improvements. Leverage AI tools throughout the learning lifecycle—from ideation, scripting, and storyboarding to assessment creation, and rapid iteration—and thoughtfully embed AI into learning experiences. Stay current on learning experience design trends, digital learning technologies, and AI advancements. Contribute ideas that evolve the team’s learning standards, templates, and development workflows. This is a hybrid position. Expectation of days in office will be Tuesday, Wednesday and Thursday. This role is not eligible for immigration/sponsorship, including but not limited to J-1, F-1, CPT, or OPT and employment-based sponsorship such as: H-1B, H-1B1,E-3, O-1, TN and any EAD card holders that may need assistance in the future. This role is not eligible for relocation. Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA,  JD, MD) or up to 3 years of relevant experience with a PhD 6+ years of experience in learning experience design. Strong hands-on experience with: Articulate 360, timeline-based video editing software (Animaker, Synthesia), Camtasia, SnagIt, Adobe CC helpful but not required. Experience creating various modes of learning content, including video, audio, and interactive assets. Strong writing and storytelling skills across multiple learning formats. Demonstrated ability to translate complex, technical, or incomplete source material into clear, learner-focused content. Strong AI fluency, with experience using AI tools for learning design and content creation. Demonstrated interest in continuously learning and applying new tools, technologies, and AI-enabled approaches. Strong problem solving skills and the ability to work independently in a collaborative environment. Experience with the following is helpful, but not required: HighSpot, Nomadic Learning platform, Degreed Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer.  Qualified applicants will re ... (truncated, view full listing at source)