Named Account Executive - Central Government

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Strategic Pursuits Account Executive for DWP Our Public Sector teams focus on working with Public Sector organisations across the UK & Ireland. You will have the opportunity to work in a fast paced team with industry experts benefiting from personalised training and career opportunities. This role sits within the Strategic Pursuits Team which is focused on driving exponential growth for the company.  The Strategic Pursuits Team is a fast-paced environment with public sector transformation experience.  As part of this team, you will develop a strategy and plan for our flagship accounts, including DWP.  You will be required to develop relationships within DWP and by drawing on your public sector transformation experience you will be expected to expand the scope of Salesforce products and services offered across the entire Salesforce Customer 360 platform. You will build positive, trusted relationships with key stakeholders, team members and decision makers within DWP helping them to realise value from their Salesforce investments. Key Responsibilities: 1. Strategy, Account Growth and Expansion: * Develop and execute a strategy and plan to expand the scope of products  or services within DWP and it’s agencies * Leadership of the strategic pursuit motion and building a strategic relationship with DWP * Identify upselling and cross-selling opportunities that align with the customer’s evolving business needs * Drive additional annual contract value by increasing customer spend and deepening engagement across multiple clouds * Building a strong well qualified pipeline 2. Relationship Building and Stakeholder Management: * Foster and maintain strong relationships with key decision-makers, influencers, and stakeholders within DWP. * Build trust and credibility with stakeholders to ensure the company is seen as a strategic partner. 3. Account Management: * Regularly review account performance and develop strategies to mitigate risk and enhance customer satisfaction. * Stay proactive in understanding the customer’s long-term goals and positioning the company’s solutions to meet those objectives. * Professional account and opportunity management 4. Customer Retention and Satisfaction: * Ensure DWP are highly satisfied and that retention rates are high by providing continuous value. * Be the customer advocate within the company, ensuring customer needs are addressed promptly and effectively. * Conduct regular business reviews with your team to showcase the value delivered and discuss future opportunities. 5. Collaboration with Internal Teams: * Work closely with cross-functional teams (e.g., customer success, product development, marketing, and support) to deliver seamless customer experiences and address any challenges. * Share insights with product teams to tailor solutions to meet DWP’s needs, drive adoption, and ensure long-term success. 6. Contract Renewals and Negotiations: * Manage the renewal process for existing contracts, ensuring long-term partnerships with favourable terms. * Guide and support the team to negotiate renewals, pricing adjustments, and contract expansions that align with both the custome ... (truncated, view full listing at source)