Job Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
The Channel Partnerships team is responsible for defining, establishing, and scaling Square's growth via channel distribution partners. Reporting to the Head of Channel Partnerships, we are looking for an experienced business development manager to define and execute Square's partnership strategy with the Global ISV Community. We view ISV as a significant, untapped distribution channel for Square, and are looking for someone with the track record and relationships in this space to define and execute our approach. This is a highly visible position, with regular exposure to company leadership.
You Will
Manage, grow, and optimise relationships with key ISVs, resellers, and channel partners
Focus on strengthening existing partnerships and driving long-term value
Identify growth opportunities within accounts, including upsell, cross-sell, and expansion of commercial agreements
Drive adoption and distribution of Square's products across the Global ISV ecosystem
Ensure partners are enabled, supported, and aligned with Square's strategic priorities
Own the full post-signing partner lifecycle, including relationship management and performance tracking
Lead ongoing commercial discussions, including renegotiation of terms where appropriate
Monitor partner performance and deliver measurable business outcomes and revenue growth
Collaborate cross-functionally with Product, Marketing, Finance, Sales, Legal, and other internal teams
Act as the main point of contact for partners, resolving issues and driving joint initiatives
Be accountable for retention, growth, and overall performance of the partner portfolio
You Have
8+ years of experience in signing, launching, and growing distribution partnerships with ISO's, ISV's and VAR's that have resulted in measurable new customer acquisition and revenue growth
Deep knowledge of various operating models around merchant or partner introduction, on boarding, compliance and contracts
An understanding of Integrated Payments and the interaction with POS Software, with the ability to troubleshoot technical issues (desirable not essential)
Strong analytical skills with ability to demonstrate return on investment for partner initiatives
Excellent project management skills and ability to lead cross-functional, global initiatives
Strategic thinking with ability to identify and capitalize on new growth opportunities
Outstanding communication and stakeholder management skills
Preferred Qualifications:
Background in fintech or payments industry
MBA or equivalent advanced degree
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in ... (truncated, view full listing at source)